public.call_logs
zozocal@192.168.100.163:5432/zozocalpublic.call_logs
Inspect rows, columns, and indexes using PostgreSQL catalog metadata.
| Actions | id | restaurant_id | guest_id | client_id | retell_call_id | direction | from_number | to_number | status | duration_ms | disconnection_reason | transcript | recording_url | call_summary | metadata | created_at | ended_at |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1 | 3 | 1 | NULL | call_5278c163e1063c4355aef9e7a2d | inbound | +12025700557 | +18473930142 | ended | 46242 | user_hangup | Agent: Thank you for calling The Kinetic Seas Restaurant. According to my records, I'm speaking with Edward. How can I assist you today? User: Yes. Uh, what time is my reservation tonight? Agent: Edward, your reservation tonight is at 7:00 PM for 4 guests. If you need to make any changes or have questions, just let me know! User: Yeah. Can we move it to seven thirty? Agent: Let me check availability Agent: in Agent: the reservation system.Let me make that change in the reservation system now.Your reservation has been moved to 7:30 PM tonight for 4 guests. Your new confirmation code is 069242—that’s zero six niner two four two. If you need anything else, just let me know! | https://dxc03zgurdly9.cloudfront.net/b396c672ed2e7a92d17e2435f025518ecb8f925a92d78917d88f1fc792cbc7fc/recording.wav | NULL | {"end_timestamp": 1773178451000, "public_log_url": "https://dxc03zgurdly9.cloudfront.net/b396c672ed2e7a92d17e2435f025518ecb8f925a92d78917d88f1fc792cbc7fc/public.log", "start_timestamp": 1773178404758} | 2026-03-10 21:33:24 | 2026-03-10 21:34:11 | |
| 2 | 3 | 1 | NULL | call_0f3aa116fac9b43e926c632d98e | inbound | +12025700557 | +18473930142 | ended | 27709 | user_hangup | Agent: Thank you for calling The Kinetic Seas Restaurant. According to my records, I'm speaking with Edward. How can I assist you today? User: I'd like to check my upcoming reservations. Agent: Edward, you have three upcoming reservations: 1. Tuesday, March 10 at 7:30 pm for 4 guests. 2. Saturday, March 14 at 12:00 pm for 2 guests—booth preferred, celebrating your wife's | https://dxc03zgurdly9.cloudfront.net/33d1cbc6ba94d5f579a258def12c63c228cd40874505bf3c709e97478b082743/recording.wav | NULL | {"end_timestamp": 1773237718588, "public_log_url": "https://dxc03zgurdly9.cloudfront.net/33d1cbc6ba94d5f579a258def12c63c228cd40874505bf3c709e97478b082743/public.log", "start_timestamp": 1773237690879} | 2026-03-11 14:01:30 | 2026-03-11 14:01:58 | |
| 3 | 3 | 1 | NULL | call_506b5d7accf3ccd7aab5eb35d65 | inbound | +12025700557 | +18473930142 | ended | 77735 | user_hangup | Agent: Thank you for calling The Kinetic Seas Restaurant. According to my records, I'm speaking with Edward. How can I assist you tonight? User: Yeah. I'm just checking to see when I get have my next reservation. Agent: Edward, you have two upcoming reservations: - Saturday, March 14th at 12:00pm for 2 guests (booth preferred, celebrating your wife's birthday). - Saturday, March 14th at 7:00pm for 4 guests. Would you like details on either reservation or need to make any changes? User: I would like to change the reservation on March fourteenth. Agent: Of course! You have two reservations on March 14th—one at 12:00pm for 2 guests, and one at 7:00pm for 4 guests. Which one would you like to change? User: The seven PM one, can you make that eight PM? Agent: Let me make that change in the reservation system now.Your reservation for Saturday, March 14th has been changed to 8:00pm for 4 guests. Your new confirmation code is 073791—that’s zero, seven, three, seven, nine, one (Oscar, Seven, Three, Seven, Nine, One). Would you like help with anything else? User: No. Thank you. | https://dxc03zgurdly9.cloudfront.net/840cf3d246d386a6ff876bc1feb4291b4f8174956ee6430e8a2e5dcf019c3f35/recording.wav | NULL | {"end_timestamp": 1773280091185, "public_log_url": "https://dxc03zgurdly9.cloudfront.net/840cf3d246d386a6ff876bc1feb4291b4f8174956ee6430e8a2e5dcf019c3f35/public.log", "start_timestamp": 1773280013450} | 2026-03-12 01:46:53 | 2026-03-12 01:48:11 | |
| 4 | 3 | 1 | NULL | call_b04256a3b9babb41f878982afd0 | inbound | +12025700557 | +18473930142 | ended | 213 | user_hangup | NULL | https://dxc03zgurdly9.cloudfront.net/0000f59e3be77e183da4d5d6bc85a3f76a1457feba404c5c6f241aaff796163c/recording.wav | NULL | {"end_timestamp": 1773280159990, "public_log_url": "https://dxc03zgurdly9.cloudfront.net/0000f59e3be77e183da4d5d6bc85a3f76a1457feba404c5c6f241aaff796163c/public.log", "start_timestamp": 1773280159777} | 2026-03-12 01:49:19 | 2026-03-12 01:49:19 | |
| 5 | 3 | 1 | NULL | call_0e16fccf8c7a2e1240be668268d | inbound | +12025700557 | +18473930142 | ended | 61156 | user_hangup | Agent: Thank you for calling The Kinetic Seas Restaurant. According to my records, I'm speaking with Edward. How can I assist you with your reservation today? User: I'd like to make a reservation for tomorrow at seven PM. Agent: Great, Edward. How many guests will be in your party for tomorrow at 19:00? User: Uh, two. Agent: Let Agent: me check availability in the reservation system.We do have a table available for two tomorrow at 7:00 PM. I’ll use your details on file: Edward Honor, phone number 1-2-0-2-5-7-0-0-5-5-7. Is there anything special you’d like us to note for your reservation, such as dietary needs or seating preferences? User: Um, it's a birthday party. Agent: Let me save the reservation in the system.Your reservation is confirmed for Thursday, March 12th at 7:00 PM for two guests, under Edward Honor, for a birthday party. Your | https://dxc03zgurdly9.cloudfront.net/00e216e11e5a6e3c3a4a4bddbfa63dab61c3a380a19696df748bcbfb9e705f1c/recording.wav | NULL | {"end_timestamp": 1773280285752, "public_log_url": "https://dxc03zgurdly9.cloudfront.net/00e216e11e5a6e3c3a4a4bddbfa63dab61c3a380a19696df748bcbfb9e705f1c/public.log", "start_timestamp": 1773280224596} | 2026-03-12 01:50:24 | 2026-03-12 01:51:25 | |
| 6 | 3 | 1 | NULL | call_dd4232b4aafb792e164cd6a7f94 | inbound | +12025700557 | +18473930142 | ended | 50561 | user_hangup | Agent: Thank you for calling The Kinetic Seas Restaurant. According to my records, I'm speaking with Edward. How can I assist you with your reservation today? User: Can you tell me my upcoming reservations? Agent: Edward, here are your upcoming reservations: - Tonight, Thursday, March 12 at 7:00pm for 2 guests (confirmation code: 071396), special request: birthday party. User: I'd Agent: - User: like to change I'd like to change I'd like to change that reservation till Sunday. User: At seven thirty. Agent: Let Agent: me check Agent: availability Agent: in the reservation system.Let me make that change in the reservation system now.Your reservation has been changed. You are now booked for Sunday, March 15 at 7:30pm for 2 guests. Your new confirmation code is 074964. | https://dxc03zgurdly9.cloudfront.net/2df853c7051286455512d1f43a0ac80d684069bf7230be470d51f42300163eec/recording.wav | NULL | {"end_timestamp": 1773365042497, "public_log_url": "https://dxc03zgurdly9.cloudfront.net/2df853c7051286455512d1f43a0ac80d684069bf7230be470d51f42300163eec/public.log", "start_timestamp": 1773364991936} | 2026-03-13 01:23:11 | 2026-03-13 01:24:02 | |
| 7 | NULL | NULL | NULL | call_6fdd9b3249ae689c108cb9f28a4 | inbound | +12025700557 | +18475841264 | ended | 5016 | user_hangup | NULL | https://dxc03zgurdly9.cloudfront.net/ad2d362920de60d73ab0be98244d4bce4edfa648ea75c430be1889dbd6ad09b7/recording.wav | NULL | {"end_timestamp": 1773623320014, "public_log_url": "https://dxc03zgurdly9.cloudfront.net/ad2d362920de60d73ab0be98244d4bce4edfa648ea75c430be1889dbd6ad09b7/public.log", "start_timestamp": 1773623314998} | 2026-03-16 01:08:34 | 2026-03-16 01:08:40 | |
| 17 | 8 | NULL | NULL | call_7180f4f2eee4aa596309b4a090f | inbound | +12025700557 | +13122486467 | ended | 15288 | user_hangup | Agent: Hello! Here are the values you provided: Business Name: {{business_name}} Business Slug: {{business_slug}} Business Phone: {{business_phone}} Let me know if you need me to repeat these or help with anything else! | https://dxc03zgurdly9.cloudfront.net/0f1763dfe4b50f2ec90e8ed7494880fd7c393efcb2ea4181cfba6002ffb87f3c/recording.wav | NULL | {"end_timestamp": 1773758499268, "public_log_url": "https://dxc03zgurdly9.cloudfront.net/0f1763dfe4b50f2ec90e8ed7494880fd7c393efcb2ea4181cfba6002ffb87f3c/public.log", "start_timestamp": 1773758483980} | 2026-03-17 14:41:23 | 2026-03-17 14:41:39 | |
| 8 | NULL | NULL | NULL | call_cc92317850ad3918585f8e08821 | inbound | +12025700557 | +18475841264 | ended | 64784 | user_hangup | Agent: Thank you for User: Thank you for calling. Agent: You’re welcome! This is the virtual receptionist for Legendary Service. How can I help you today? User: I'd like to get some information about your services. User: And maybe book an appointment. Agent: Absolutely, I’d be happy to help with both. Legendary Service provides residential heating, cooling, plumbing, drain cleaning, sewer, and indoor air quality services. May I ask what type of service you’re interested in, User: It Agent: or User: air conditioning service. Agent: Thank you for letting me know you need air conditioning service. Are you a new client with Legendary Service, or User: Yes. I am. Agent: Thank you for letting me know you’re a new client. For new clients, there is a $40 travel and diagnosis fee for the initial visit. Would you like to proceed with scheduling an air conditioning service appointment? User: Yes. I would. Agent: Great! I’ll get everything set up for you. May I have your full name, please? | https://dxc03zgurdly9.cloudfront.net/9d116f4f42a19776a7ca06307dd25308a0a155f18d7b9454214e42f104c9ea4f/recording.wav | NULL | {"end_timestamp": 1773623414893, "public_log_url": "https://dxc03zgurdly9.cloudfront.net/9d116f4f42a19776a7ca06307dd25308a0a155f18d7b9454214e42f104c9ea4f/public.log", "start_timestamp": 1773623350109} | 2026-03-16 01:09:10 | 2026-03-16 01:10:14 | |
| 9 | NULL | NULL | NULL | call_ef10f9fd4c0973565fe44d36dcd | inbound | +12025700557 | +12564742565 | ended | 5069 | user_hangup | Agent: Thank you for calling {{restaurant_name}}. How can I help you today? | https://dxc03zgurdly9.cloudfront.net/099b6c3aeee357bc5c73d104a54caa2a076348c419e30a7082ae151456cd8aee/recording.wav | NULL | {"end_timestamp": 1773624951323, "public_log_url": "https://dxc03zgurdly9.cloudfront.net/099b6c3aeee357bc5c73d104a54caa2a076348c419e30a7082ae151456cd8aee/public.log", "start_timestamp": 1773624946254} | 2026-03-16 01:35:46 | 2026-03-16 01:35:51 | |
| 10 | NULL | NULL | NULL | call_b58defe4b6e631836ac9575a65f | inbound | +12025700557 | +12564742565 | ended | 7998 | user_hangup | Agent: Thank you for calling Bright Life Massage Therapy. This is the virtual receptionist. How can I help you today? | https://dxc03zgurdly9.cloudfront.net/d54aa498082267be0f156f35cea4ae9ff9d7126fa9a95ec7965e19595369efc5/recording.wav | NULL | {"end_timestamp": 1773624995707, "public_log_url": "https://dxc03zgurdly9.cloudfront.net/d54aa498082267be0f156f35cea4ae9ff9d7126fa9a95ec7965e19595369efc5/public.log", "start_timestamp": 1773624987709} | 2026-03-16 01:36:27 | 2026-03-16 01:36:35 | |
| 11 | 3 | NULL | NULL | call_d77670cc615190ea69d5a28bbd0 | inbound | (empty) | +18473930142 | ended | 17724 | user_hangup | Agent: Hi, thanks for contacting Drajeo! I’m the AI assistant here to answer questions about our AI Voice Agents, SMS, Email, web chatbots, and scheduling tools. I can also help set up a live demo with a human specialist if you’d like. What would you like to learn more about today? | https://dxc03zgurdly9.cloudfront.net/b62f4a1bccc063ba7470eb62ed1caa521e449bb546fe706bb495c07c7a00c039/recording.wav | NULL | {"end_timestamp": 1773692041114, "public_log_url": "https://dxc03zgurdly9.cloudfront.net/b62f4a1bccc063ba7470eb62ed1caa521e449bb546fe706bb495c07c7a00c039/public.log", "start_timestamp": 1773692023390} | 2026-03-16 20:13:43 | 2026-03-16 20:14:01 | |
| 12 | 3 | NULL | NULL | call_b4819346362c8dcaee8f60d5b23 | inbound | (empty) | +18473930142 | ended | 17303 | user_hangup | Agent: Hi, thanks for contacting Drajeo! I’m the AI assistant here to answer questions about our AI Voice Agents, SMS, Email, web chatbots, and scheduling tools. I can also help set up a demo with a human specialist if you’d like. What can I help you with today? | https://dxc03zgurdly9.cloudfront.net/d0327a6262125466585d14e1f3ec42e7a695b4671befa4ba4eb1d332eec1bd8f/recording.wav | NULL | {"end_timestamp": 1773692256135, "public_log_url": "https://dxc03zgurdly9.cloudfront.net/d0327a6262125466585d14e1f3ec42e7a695b4671befa4ba4eb1d332eec1bd8f/public.log", "start_timestamp": 1773692238832} | 2026-03-16 20:17:18 | 2026-03-16 20:17:36 | |
| 13 | 3 | NULL | NULL | call_4084caa7487fb6d5ab623e10dcc | inbound | (empty) | +18473930142 | ended | 73055 | user_hangup | User: (inaudible speech) Agent: Hi, thanks for reaching out to Drajeo! I’m the AI assistant here to answer questions about our AI Voice Agents, SMS, Email, web chatbots, and scheduling tools. I can also help set up a demo with a human specialist. What kind of business or service do you provide, or what would you like to learn more about? User: I'm a heating and air conditioning tech. Agent: Great, thanks for sharing that! Drajeo is a strong fit for HVAC and service businesses like yours. Our platform can help you: - Answer inbound calls and texts automatically, even after hours - Capture leads and respond to common questions - Book service appointments directly into your calendar - Send reminders and confirmations to reduce no-shows - Connect all your communications—voice, SMS, email, and User: How do Agent: web chat—in User: you get the information about my services and products? Agent: That’s a great question. During Drajeo’s simple onboarding call, a human specialist will work with you to gather details about your services, products, and the types of questions your customers typically ask. You can provide information about your offerings, pricing, service areas, and any special instructions. This information is then used to configure your | https://dxc03zgurdly9.cloudfront.net/11c4b5daf9aa3a844f45a4d311922c8c62d7882f91ea75818e17f48644fb846a/recording.wav | NULL | {"end_timestamp": 1773692389747, "public_log_url": "https://dxc03zgurdly9.cloudfront.net/11c4b5daf9aa3a844f45a4d311922c8c62d7882f91ea75818e17f48644fb846a/public.log", "start_timestamp": 1773692316692} | 2026-03-16 20:18:36 | 2026-03-16 20:19:49 | |
| 14 | 3 | NULL | NULL | call_f86cfc81a363fcb6869e4821747 | inbound | (empty) | +18473930142 | ended | 971 | user_hangup | NULL | https://dxc03zgurdly9.cloudfront.net/22602bf7b99f54c732462862edc82c0ea2b93a12add2ba42f95b4fa3ca85052a/recording.wav | NULL | {"end_timestamp": 1773692624655, "public_log_url": "https://dxc03zgurdly9.cloudfront.net/22602bf7b99f54c732462862edc82c0ea2b93a12add2ba42f95b4fa3ca85052a/public.log", "start_timestamp": 1773692623684} | 2026-03-16 20:23:43 | 2026-03-16 20:23:44 | |
| 15 | NULL | NULL | NULL | call_acbbda64d6baa6e2d331ed14e08 | inbound | +12025700557 | +16305267800 | ended | 17230 | user_hangup | Agent: Hi, thanks for contacting Drajeo. I’m the AI assistant here to answer your questions and help you explore our solutions. I can also help set up a live demo with a human specialist if you’d like. What kind of business or service do you provide, so I can give you the most relevant information? | https://dxc03zgurdly9.cloudfront.net/0156a91bd10eeaeb96061056abfc2aac57294ce78b7a2ee0725ad6348c0401f7/recording.wav | NULL | {"end_timestamp": 1773697606926, "public_log_url": "https://dxc03zgurdly9.cloudfront.net/0156a91bd10eeaeb96061056abfc2aac57294ce78b7a2ee0725ad6348c0401f7/public.log", "start_timestamp": 1773697589696} | 2026-03-16 21:46:29 | 2026-03-16 21:46:46 | |
| 16 | NULL | NULL | NULL | call_e5a0891fba3a57d4149efb15cc9 | inbound | +18478684052 | +16305267800 | ended | 315557 | agent_hangup | Agent: Hi, thanks for contacting Drajeo. I’m the AI assistant here to answer your questions and help you explore our solutions. I can also help set up a live demo with a human specialist if you’d like. What can I help you with today? User: I'm looking how an AI agent would be able to help me answer my phone calls while I'm out on a job. Agent: Great question! User: I am at go ahead. Agent: Perfect! Drajeo’s AI Voice Agent can answer your business phone calls when you’re unavailable or out on a job. It can: - Greet callers professionally - Answer common questions about your services or hours - Capture lead information (like name, phone, and what they need) - Book appointments or estimates directly into your calendar - Send you notifications or follow up with callers by text or email if needed This helps you avoid missed calls and makes sure you never lose a potential customer, even when you’re busy. Can I ask what type of service or trade your business provides? That way, I can give you more specific examples of how Drajeo could help. User: I am a handyman. Agent: Thanks for sharing! As a handyman, Drajeo can be especially helpful. Here’s how it could work for you: - When a customer calls, the AI answers right away—even if you’re on a job. - It can answer questions about your services, service area, and availability. - It can collect details about the job the customer needs done. - If you want, it can book appointments or estimates directly into your calendar. - It can send you a summary of new leads or appointments by text or email, so you stay updated without having to check voicemail. Would you like to see a live demo of how this would work for your handyman business? I can help you schedule a quick session with a human specialist. User: Sure. Go ahead. Agent: Great! To get started, what day or time works best for you for a live demo? Also, could you let me know your time zone so I can check availability that fits your schedule? User: I'm in the central time zone of United States. Agent: Thank you! And is there a particular day or time that works best for you for the demo, or are you looking for the soonest available option? User: So soonest available. Agent: Thanks for your patience. I’ll check for the soonest available demo slot for you in Central Time. Could I also get your full name and the best email address to use for the booking? This will help ensure you get the confirmation and details. User: Sure. My name is Jeff. Lozinski. L o z I n s k I. Agent: Thank User: Telephone number, Agent: you, Jeff! Could Agent: Thanks, Jeff. User: No. Agent: Could you please User: Telephone. No. Eight four seven eight six eight four zero five two. Agent: Thank you, Jeff. I have your phone number as 847-868-4052. Could you also provide your email address? This will User: Sure. Agent: ensure you receive the demo confirmation and details. User: J w l o z I n s k I at gmail dot com. Agent: Thank you for providing your details, Jeff. I’m having a little trouble checking the demo calendar at the moment, but I’ll make sure your request is sent to our team right away. You’ll receive a follow-up at jwlozinski@gmail.com or by phone at 847-868-4052 with the soonest available demo time. Is there anything specific you’d like the specialist to focus on during your demo, such as call handling, appointment booking, or something else? User: How would would how are they gonna be able to answer exactly this services that I provide and not book an appointment for me for something that I do not do. Agent: That’s a great question, Jeff. During your onboarding with Drajeo, you’ll specify exactly which services you offer, your service area, and any rules about what you do or don’t handle. The AI agent is then set up to answer questions and book appointments only for the services you provide. If a caller asks about something you don’t do, the AI can politely let them know or offer to take a message instead of booking. You’ll have a chance to review and customize the responses, so the system matches your business perfectly. Would you like the demo specialist to show you exactly how this setup works for a handyman business? User: Sure. Agent: Perfect! I’ll make a note for the demo specialist to focus on how Drajeo’s AI can be customized to only book appointments for the services you actually provide, and how it handles requests outside your scope. You’ll receive a confirmation soon with the earliest available demo time. If you have any other questions before then, just let me know. Thanks for reaching out to Drajeo, Jeff! Looking forward to helping your handyman business save time and never miss a call. User: Thank you. Agent: You're welcome, Jeff! Thanks for your time today. You'll receive your demo confirmation soon. Have a great day! | https://dxc03zgurdly9.cloudfront.net/fea23bdf1b7b55d8dfcfc59d62695be3f51aa32c8d357c4b994c2bcc768ca56a/recording.wav | NULL | {"end_timestamp": 1773705593666, "public_log_url": "https://dxc03zgurdly9.cloudfront.net/fea23bdf1b7b55d8dfcfc59d62695be3f51aa32c8d357c4b994c2bcc768ca56a/public.log", "start_timestamp": 1773705278109} | 2026-03-16 23:54:38 | 2026-03-16 23:59:53 | |
| 81 | NULL | NULL | NULL | call_543841de663b54bf816c95fcf5b | inbound | (empty) | +18473930142 | error | 0 | error_user_not_joined | NULL | NULL | NULL | {"end_timestamp": 1774626792222, "public_log_url": "https://dxc03zgurdly9.cloudfront.net/6dea1b9079a0fcfcf99c1d4cb38f900e91ab917e7c504f0b615a46f292056f45/public.log", "start_timestamp": 1774626792222} | 2026-03-27 15:53:12 | 2026-03-27 15:53:12 | |
| 18 | 8 | NULL | NULL | call_2bafe133b15b9b92697ea8c97c7 | inbound | +12025700557 | +13122486467 | ended | 9830 | user_hangup | Agent: Hello! I’m your configuration assistant. Here are the values I have for you: Business Name: {{business_name}} | https://dxc03zgurdly9.cloudfront.net/bc550f9f4575da1ba2f87432ab155d8276ec5d9315f12d1cf72f662c8c9ab857/recording.wav | NULL | {"end_timestamp": 1773766126369, "public_log_url": "https://dxc03zgurdly9.cloudfront.net/bc550f9f4575da1ba2f87432ab155d8276ec5d9315f12d1cf72f662c8c9ab857/public.log", "start_timestamp": 1773766116539} | 2026-03-17 16:48:36 | 2026-03-17 16:48:46 | |
| 19 | 8 | NULL | NULL | call_a5be8e14d898f48f5e4196d2ba9 | inbound | +12025700557 | +13122486467 | ended | 7112 | user_hangup | Agent: Hello! You’ve reached ZozoCal Demos. How can I assist you today? | https://dxc03zgurdly9.cloudfront.net/c4baa3807aedfc87cc0a61be19d5c850b1ac5937040216493247778c5a186dc5/recording.wav | NULL | {"end_timestamp": 1773766422570, "public_log_url": "https://dxc03zgurdly9.cloudfront.net/c4baa3807aedfc87cc0a61be19d5c850b1ac5937040216493247778c5a186dc5/public.log", "start_timestamp": 1773766415458} | 2026-03-17 16:53:35 | 2026-03-17 16:53:42 | |
| 20 | 8 | NULL | NULL | call_f02eb3d042b54c8bdbc2a511807 | inbound | +12025700557 | +13122486467 | ended | 16844 | user_hangup | Agent: Hello! User: Hello? Agent: You’ve reached the configuration assistant. Here are the current variable values: - Business Name: ZozoCal Demos - Business Slug: {{business_slug)) - Business Phone: {{business_phone)) Let me know if you’d like me to read these back again | https://dxc03zgurdly9.cloudfront.net/3e278c5b713c543c73530b11152dbaa1c6e706ba38d654404ef5bebd3133295f/recording.wav | NULL | {"end_timestamp": 1773766465299, "public_log_url": "https://dxc03zgurdly9.cloudfront.net/3e278c5b713c543c73530b11152dbaa1c6e706ba38d654404ef5bebd3133295f/public.log", "start_timestamp": 1773766448455} | 2026-03-17 16:54:08 | 2026-03-17 16:54:25 | |
| 21 | 8 | NULL | NULL | call_feaeb35385acc2c853d56366814 | inbound | +12025700557 | +13122486467 | ended | 106983 | user_hangup | Agent: Debug session started. I am checking the webhook values available to the Retell prompt now. Section 1: Prompt Rendering Check - business_name: rendered - business_phone: rendered - today: rendered - time: rendered - caller_known: rendered Section 2: Current Values - Business name: ZozoCal Demos - Business slug: zozocal-demos - Business phone: +13122486467 - Current time: 12:00 PM - Today: 2026-03-17 - Tomorrow: 2026-03-18 - Day of week: Tuesday - Caller known: false - Agent phone number: +13122486467 Section 3: Weekly Date Values - Monday: 2026-03-23 - Tuesday: 2026-03-17 - Wednesday: 2026-03-18 - Thursday: 2026-03-19 - Friday: 2026-03-20 - Saturday: 2026-03-21 - Sunday: 2026-03-22 Section 4: Metadata Debug Values - From number: +12025700557 - To number: +13122486467 - Agent ID: agent_f6e1213a094c19f7b8a75d17ad - Business ID: 8 - Source: phone No obvious variable rendering issue detected in the currently visible values. | https://dxc03zgurdly9.cloudfront.net/c7e9a6737ea181798735d3b49f050d02caa326b4b93431fc6ac1cdc05fdb41ac/recording.wav | NULL | {"end_timestamp": 1773766925566, "public_log_url": "https://dxc03zgurdly9.cloudfront.net/c7e9a6737ea181798735d3b49f050d02caa326b4b93431fc6ac1cdc05fdb41ac/public.log", "start_timestamp": 1773766818583} | 2026-03-17 17:00:18 | 2026-03-17 17:02:05 | |
| 22 | 8 | NULL | NULL | call_ccd5a0de7c53d5b6c2740307f44 | inbound | +12025700557 | +13122486467 | ended | 25364 | user_hangup | Agent: Debug session started. I am checking the webhook values available to the Retell prompt now. Section User: Stop and Agent: 1: Prompt User: let me ask you which ones. User: What is the value of from what is the value of from number? Agent: The variable from_number is rendered as +12025700557. User: Perfect. | https://dxc03zgurdly9.cloudfront.net/b1f2fc1cdabf6e60af66cef93e1d3197f87dbc7e21fbeaa2dc46949ad85888ac/recording.wav | NULL | {"end_timestamp": 1773766996106, "public_log_url": "https://dxc03zgurdly9.cloudfront.net/b1f2fc1cdabf6e60af66cef93e1d3197f87dbc7e21fbeaa2dc46949ad85888ac/public.log", "start_timestamp": 1773766970742} | 2026-03-17 17:02:50 | 2026-03-17 17:03:16 | |
| 23 | 11 | NULL | NULL | call_9da63da1a32d909ea5bbb52455b | inbound | +12025700557 | +13122486467 | ended | 82856 | user_hangup | Agent: Debug session started. I am checking the webhook values available to the Retell prompt now. Section 1: Prompt Rendering Check - business_name: rendered - business_phone: rendered - today: rendered - time: rendered - caller_known: rendered Section 2: Current Values - Business name: Webhook Test - User: This is value for today. Agent: The variable today is rendered as 2026-03-17. User: What is the value of known caller? Agent: The variable caller_known is rendered as true. User: What is the caller name? Agent: The variable caller name is not available in the current prompt. No caller name value was injected. User: Is there a client first name? Agent: The variable client first name is not available in the current prompt. No client first name value was injected. User: Please read me the values related to the client. Agent: Client-related values in the current prompt: - caller_known: true - from_number: +12025700557 No other client-specific values (such as client name, client first name, client phone, or client email) are available or injected in the prompt. | https://dxc03zgurdly9.cloudfront.net/f8377683166c5a42f8a587d10bf5d1177905e835e1abc8a41a2b09eb97f0f04b/recording.wav | NULL | {"end_timestamp": 1773773851973, "public_log_url": "https://dxc03zgurdly9.cloudfront.net/f8377683166c5a42f8a587d10bf5d1177905e835e1abc8a41a2b09eb97f0f04b/public.log", "start_timestamp": 1773773769117} | 2026-03-17 18:56:09 | 2026-03-17 18:57:31 | |
| 24 | 11 | NULL | NULL | call_27bb720ec4046d8632fbda17582 | inbound | +12025700557 | +13122486467 | ended | 23051 | user_hangup | Agent: Debug session started. I am checking the webhook values available to the Retell prompt now. Section 1: Prompt Rendering Check - business_name: rendered - business_phone: rendered - today: rendered - time: rendered - caller_known: rendered Section User: Do we have the first name or last name of the caller? Agent: The variable for the caller's first name or last name does not | https://dxc03zgurdly9.cloudfront.net/94cc6380f0dbc324aaba8016af314119fd42ebde5643e560fb364eb056b4158f/recording.wav | NULL | {"end_timestamp": 1773774342806, "public_log_url": "https://dxc03zgurdly9.cloudfront.net/94cc6380f0dbc324aaba8016af314119fd42ebde5643e560fb364eb056b4158f/public.log", "start_timestamp": 1773774319755} | 2026-03-17 19:05:19 | 2026-03-17 19:05:42 | |
| 25 | 11 | NULL | NULL | call_a8241feef28ea1c21add0a6c02f | inbound | +12025700557 | +13122486467 | ended | 56061 | user_hangup | Agent: Debug session started. I am checking the webhook values available to the Retell prompt now. Section 1: Prompt Rendering Check - business_name: rendered - business_phone: rendered - today: rendered - time: rendered - caller_known: rendered Section 2: Current Values - Business name: User: I like the client information. Agent: Thank you for your feedback. Here is a recap of the client-related information currently available in the prompt: - Caller known: true - From number: +12025700557 - To number: +13122486467 If you need to check any other client or caller variables, or want a full debug dump, just let me know. User: Yeah. I want the first and last name of the caller. Agent: The variable for the caller's first and last name is not available in the current prompt. Only the caller's phone number (from_number) | https://dxc03zgurdly9.cloudfront.net/21465dc467d040d5b9a06133b4d80120358e8e0e0d6b87baed49d983f634ad7a/recording.wav | NULL | {"end_timestamp": 1773774638660, "public_log_url": "https://dxc03zgurdly9.cloudfront.net/21465dc467d040d5b9a06133b4d80120358e8e0e0d6b87baed49d983f634ad7a/public.log", "start_timestamp": 1773774582599} | 2026-03-17 19:09:42 | 2026-03-17 19:10:38 | |
| 26 | 11 | NULL | NULL | call_c14de3c6987726c74fb061740a6 | inbound | +12025700557 | +13122486467 | ended | 63604 | user_hangup | Agent: Debug session started. I am checking the webhook values available to the Retell prompt now. Section 1: Prompt User: Mullet. Agent: Rendering Check - business_name: rendered - business_phone: User: Stop. User: Stop. Agent: Debug session paused as requested. If you need to resume or User: I want to I want to change the existing reservation that was sent to you Agent: Understood. Before proceeding, here’s a quick debug summary of the appointment data available: - You have an existing appointment: - Date: 2026-03-20 - Time: 7:00 AM - Service: Test Service - Confirmation User: Please Agent: code: B59183DC User: call the list please. Please call the list services tool. And tell me what services are available for this company. Agent: The list_services tool was called with booking_slug "webhook-test", but there was an error parsing the JSON response from the MCP server. No service list was returned. Possible issue | https://dxc03zgurdly9.cloudfront.net/3d156d88bf7c858b70a2d5f2c165d8147dea4dedabe965911734daa7310bc309/recording.wav | NULL | {"end_timestamp": 1773779576826, "public_log_url": "https://dxc03zgurdly9.cloudfront.net/3d156d88bf7c858b70a2d5f2c165d8147dea4dedabe965911734daa7310bc309/public.log", "start_timestamp": 1773779513222} | 2026-03-17 20:31:53 | 2026-03-17 20:32:56 | |
| 27 | 11 | NULL | NULL | call_732031b7919c8e6cabc66354fe0 | inbound | +12025700557 | +13122486467 | ended | 21681 | user_hangup | Agent: Debug session started. I am checking User: Okay. I wanted to wanna test the MCP server. Please execute the list services tool. Agent: The MCP server returned an error: "error parsing json response from mcp server" when attempting to execute the list_services tool | https://dxc03zgurdly9.cloudfront.net/cb38c57368b9f5c6471d9214bb04a5eb085ef5c44d3def621dd0d25e7fa6b126/recording.wav | NULL | {"end_timestamp": 1773782723613, "public_log_url": "https://dxc03zgurdly9.cloudfront.net/cb38c57368b9f5c6471d9214bb04a5eb085ef5c44d3def621dd0d25e7fa6b126/public.log", "start_timestamp": 1773782701932} | 2026-03-17 21:25:01 | 2026-03-17 21:25:23 | |
| 28 | 11 | NULL | NULL | call_a1031a480a8a8b98ea28d7dce68 | inbound | +12025700557 | +13122486467 | ended | 26540 | user_hangup | Agent: Debug session started. I am User: Okay. Agent: checking the User: Stop. Stop. Stop. I wanna test the webhook. Please execute list services and let me know what you find. Agent: List services executed for booking slug "webhook-test". Result: - 1 service available for booking. - Service ID: 10 - Name: Test Service - Duration: 60 minutes - Price: $100.00 | https://dxc03zgurdly9.cloudfront.net/eabd4e3bead07faaa5791627e99cf893f3dd1a450e1f2757366afa17e644e9dd/recording.wav | NULL | {"end_timestamp": 1773783362236, "public_log_url": "https://dxc03zgurdly9.cloudfront.net/eabd4e3bead07faaa5791627e99cf893f3dd1a450e1f2757366afa17e644e9dd/public.log", "start_timestamp": 1773783335696} | 2026-03-17 21:35:35 | 2026-03-17 21:36:02 | |
| 29 | 11 | NULL | NULL | call_e3ba8f969a948e4bca9cfa91670 | inbound | +12025700557 | +13122486467 | ended | 215389 | user_hangup | User: Yes. I'd like to test the MCP servers. Please test lookup appointment for the calling user. Agent: Debug session started. I am checking the Agent: webhook Agent: values available to the Retell prompt now. Section 1: Prompt Rendering Check - business_name: rendered - business_phone: rendered - today: User: Okay. Agent: rendered - User: Hey. Hey. I wanna I wanna chart I wanna test the MCP server. Please execute the lookup appointment tool. Agent: Debug session started. I will report the runtime values currently available to this prompt. Section 1: Prompt Rendering Check - business_name: rendered - business_phone: rendered - User: Okay. Okay. Stop. Stop. Agent: Understood. User: Call the m c p No. You don't understand. Call the MCP server and use the lookup appointment tool and tell me what response you get. Agent: The MCP server lookup_appointment tool was called using the following parameters: - booking_slug: webhook-test - client_phone: +12025700557 Response from the MCP server: - success: true - total_appointments: 1 Appointment details: - confirmation_code: B59183DC - client_name: Edward Honour - phone: +12025700557 - email: edward.h User: Okay. What time is that appointment for? Agent: The appointment is scheduled for 7:00 AM on 2026-03-20. User: Okay. Please use the modify appointment tool and change it to eight AM on that same day. Agent: The modify_appointment tool was called with the following parameters: - booking_slug: webhook-test - confirmation_code: B59183DC - service_id: 10 - date: 2026-03-20 - time: 08:00 - client_name: Edward Honour - client_phone: +12025700557 - client_email: edward.honour@kineticseas.com - service_contact_name: Edward S Honour - service_phone: 202-570-0557 - service_contact_method: tx - service_address_1: 836 S ARLINGTON HEIGHTS RD - service_city: ELK GROVE VILLAGE - service_state: IL - service_postal_code: 60007 Response from the MCP server: Error POSTing to endpoint (HTTP 500). User: Okay. Stop. Stop. The appointment was not properly changed. Can you attempt to change the appointment again but this time change it to nine AM? Agent: The attempt to modify the appointment to 9:00 AM also resulted in an error: Response from the MCP server: Error POSTing to endpoint (HTTP 500). The appointment was not changed. This indicates a server-side issue with the modify_appointment endpoint. | https://dxc03zgurdly9.cloudfront.net/1407026276b327a819db656fa83537e7421932611176b18eec7e59337d2c2acf/recording.wav | NULL | {"end_timestamp": 1773783603888, "public_log_url": "https://dxc03zgurdly9.cloudfront.net/1407026276b327a819db656fa83537e7421932611176b18eec7e59337d2c2acf/public.log", "start_timestamp": 1773783388499} | 2026-03-17 21:36:28 | 2026-03-17 21:40:03 | |
| 30 | 11 | NULL | NULL | call_4a879d04cbaf882fd97f833fe54 | inbound | +12025700557 | +13122486467 | ended | 120743 | user_hangup | User: Okay. I wanna test the webhook and I wanna test modify appointment. And change my appointment to nine AM on the same day. Agent: Debug session started. I am checking the Agent: webhook values available to the Retell prompt now. ## Section 1: Agent: Prompt Rendering Check - business_name: rendered - business_phone: rendered - today: rendered - time: rendered - caller_known: rendered ## Section 2: Current Values - Business name: User: Okay. Agent: Webhook Test - User: Test test test. Okay. I asked you to test my MCP server. By changing my appointment to nine AM on the same day it's booked for. Agent: Debug session started. I will report the runtime values currently available to this prompt. ## Section 1: Prompt Rendering Check - business_name: rendered - business_phone: rendered - today: rendered - time: rendered - caller_known: User: Okay. Agent: rendered ## User: Why why are you reading me back variables? I asked you to do a specific task. Use the modify appointments tool and modify my existing reservation. User: Or appointment. Agent: Thank you for clarifying. Here’s what happened: - I have already used the modify_appointment tool with your current appointment details. - Your appointment was successfully changed to 9:00 AM on 2026-03-20, for the same service and location. - The confirmation code remains B59183DC. - The MCP server User: Okay. Thank you. User: Okay. Next. Agent: Understood. User: Next, I want to next, I want to use the cancel appointment tool. And cancel that appointment. Agent: The cancel_appointment tool was called with your confirmation code B59183DC, but the MCP server returned an error: "Internal server error." Possible User: Thank you. Agent: issue detected: | https://dxc03zgurdly9.cloudfront.net/418830c218cf71fdd60e8a898faacb2ce369ce696b05607309de01673649c3d4/recording.wav | NULL | {"end_timestamp": 1773784076217, "public_log_url": "https://dxc03zgurdly9.cloudfront.net/418830c218cf71fdd60e8a898faacb2ce369ce696b05607309de01673649c3d4/public.log", "start_timestamp": 1773783955474} | 2026-03-17 21:45:55 | 2026-03-17 21:47:56 | |
| 31 | 11 | NULL | NULL | call_880cec4a30ed9028905758a1370 | inbound | +12025700557 | +13122486467 | ended | 74287 | user_hangup | User: Okay. I would like to test the NCP server. Are you prepared for that? Agent: Debug session started. I am checking the webhook values available to the Retell prompt now. Here is a quick summary: ## Section 1: Prompt Rendering Check - business_name: rendered - business_phone: rendered - today: User: Okay. Hold on. Hold on. Hold on. Alright. I want to use the cancel appointment tool. In the MCP server to cancel my existing appointment. Agent: Understood. Here Agent: is a debug summary before proceeding with the cancel_appointment tool: ## Section 1: Prompt Rendering Check - business_name: rendered User: I do not need that. Run run the tool. Agent: The cancel_appointment tool was just executed for your appointment. Result: - Success: true - Confirmation code: B59183DC - Message: Appointment for Edward S Honour (Test Service) on Friday, March 20 at 9:00am has been cancelled. If you need to test another tool or want to see the | https://dxc03zgurdly9.cloudfront.net/d5a0002f3d5b0085d33b821a2f3e8c5c44e8e631923832ef65bb819508b5f0a5/recording.wav | NULL | {"end_timestamp": 1773784463780, "public_log_url": "https://dxc03zgurdly9.cloudfront.net/d5a0002f3d5b0085d33b821a2f3e8c5c44e8e631923832ef65bb819508b5f0a5/public.log", "start_timestamp": 1773784389493} | 2026-03-17 21:53:09 | 2026-03-17 21:54:23 | |
| 82 | NULL | NULL | NULL | call_e3c22a4f49e6c1d7954f4c0849a | inbound | (empty) | +18473930142 | error | 0 | error_user_not_joined | NULL | NULL | NULL | {"end_timestamp": 1774650163410, "public_log_url": "https://dxc03zgurdly9.cloudfront.net/0aa963fa7b57e5abb243da42c9740534a8d47b9b80ccb0b5bbca95ff7a91937c/public.log", "start_timestamp": 1774650163410} | 2026-03-27 22:22:43 | 2026-03-27 22:22:43 | |
| 32 | 11 | NULL | NULL | call_0fb1c140e22666e039431a760d0 | inbound | +12025700557 | +13122486467 | ended | 152605 | user_hangup | User: Okay. I wanna test the MCP server. Agent: Debug session started. I am checking the webhook values available to the Retell prompt now. Section 1: Prompt Rendering Check - business_name: rendered - business_phone: rendered - today: rendered - time: rendered - caller_known: rendered Section 2: Current Values - User: Okay. I've got it. Okay. That's fine. I I've got what I need. I want to book an appointment. Agent: Great! To book Agent: an Agent: appointment, I’ll need to follow these steps using the MCP server: 1. List available services for booking. 2. Check availability for your preferred service and date. 3. Book the appointment with your details. Let’s start by listing the available services for Webhook Test.Webhook Test has the following service available for booking: - Service: Test Service - Duration: 60 minutes - Price: $100.00 Next, please tell me which date you’d like to book this service, or if you want to User: March Agent: check availability for today, tomorrow, or a specific day. User: Let's do it for today. Agent: There are no available appointment slots for Test Service today, March 17, 2026. Would you like to check availability for another date, such as tomorrow or a specific day? User: Alright. Hold on one second while I check to see if you were correct. For test service, are you looking at March twentieth twenty twenty six? Agent: No, I just checked availability for Test Service on today’s date, which is March 17, 2026. If you want to check for March 20, 2026, I can User: Okay. Hold Agent: do that now. User: on. Alright. I'm gonna I'm gonna check it first. Agent: Understood. User: Okay. Agent: I’ll wait User: So let's let's look for Agent: Sure! User: March eighteenth twenty twenty six. User: At seven AM. Agent: Your appointment for Test Service is confirmed for March 18, 2026, at 7:00 AM.Confirmation code: EAA66B50 If you need to modify or cancel this appointment, just let me know. | https://dxc03zgurdly9.cloudfront.net/9c448519e9e125348cb40d211f495d950c864799e83f6ef8177ec3396a03e018/recording.wav | NULL | {"end_timestamp": 1773784641863, "public_log_url": "https://dxc03zgurdly9.cloudfront.net/9c448519e9e125348cb40d211f495d950c864799e83f6ef8177ec3396a03e018/public.log", "start_timestamp": 1773784489258} | 2026-03-17 21:54:49 | 2026-03-17 21:57:21 | |
| 33 | NULL | NULL | NULL | call_4297c78769cf198ed1dcf2f14ee | inbound | +12025700557 | +19412078750 | ended | 7678 | user_hangup | Agent: Dzień dobry, dziękuję za kontakt z Drajeo. Jestem asystentem AI i chętnie odpowiem na Państwa pytania lub pomogę | https://dxc03zgurdly9.cloudfront.net/ae40d5b1c1fe64bc5fbb55d6f5b02ff2da6e6a04a8efc1ccea19df1662b47565/recording.wav | NULL | {"end_timestamp": 1773788527087, "public_log_url": "https://dxc03zgurdly9.cloudfront.net/ae40d5b1c1fe64bc5fbb55d6f5b02ff2da6e6a04a8efc1ccea19df1662b47565/public.log", "start_timestamp": 1773788519409} | 2026-03-17 23:01:59 | 2026-03-17 23:02:07 | |
| 34 | NULL | NULL | NULL | call_69f1e9f6d068517106d7addbb1d | inbound | +15614974498 | +19412078750 | ended | 90134 | user_hangup | Agent: Dzień dobry, witam na stronie Drajeo! Jestem asystentem AI i chętnie odpowiem na Twoje pytania lub pomogę umówić demo z naszym specjalistą. W czym mogę pomóc? Jaką usługę lub branżę reprezentujesz, abym mógł lepiej dopasować informacje? User: Ask a question on the phone. User: What do I ask? User: Oh, Agent: Możesz User: what's your purpose for us? What service do Yeah. The prevention service. Yeah. The prevention service. Agent: Dziękuję za odpowiedź! Rozumiem, że interesuje Cię usługa związana z prewencją. Czy możesz doprecyzować, o jaką branżę chodzi? Na przykład: zdrowie, bezpieczeństwo, usługi techniczne czy może coś innego? Dzięki temu lepiej wyjaśnię, jak Drajeo może wesprzeć Twój biznes. Ogólnie Drajeo pomaga firmom automatyzować komunikację z klientami – odpowiadać na pytania, umawiać spotkania, zbierać zgłoszenia i wysyłać przypomnienia przez telefon, SMS, e-mail i czat na stronie. Wszystko działa w jednym, zintegrowanym systemie. Czy chcesz dowiedzieć się, jak Drajeo może wspierać Twoją konkretną usługę prewencyjną? User: So it's asking like, it's telling me about, like, they're providing service, health, like, all that stuff, and then I can contact the customer service by phone, SMS, something like that. Agent: Dokładnie tak! User: Careful. Sorry? | https://dxc03zgurdly9.cloudfront.net/3927b6c254538395b21d1dd8b2981c6216bc65ef5c28de09bbaa0394c4cf81c2/recording.wav | NULL | {"end_timestamp": 1773788755292, "public_log_url": "https://dxc03zgurdly9.cloudfront.net/3927b6c254538395b21d1dd8b2981c6216bc65ef5c28de09bbaa0394c4cf81c2/public.log", "start_timestamp": 1773788665158} | 2026-03-17 23:04:25 | 2026-03-17 23:05:55 | |
| 35 | NULL | NULL | NULL | call_a5450dc8940f7110c8b0c5dd5cb | inbound | +12025700557 | +16304462620 | ended | 5734 | user_hangup | Agent: Hola, gracias por contactar a Drajeo. Soy el asistente de inteligencia | https://dxc03zgurdly9.cloudfront.net/7ec48dd5c816cdbc17ef9adb051910100b294330217adaac810cbb473d037cab/recording.wav | NULL | {"end_timestamp": 1773790558061, "public_log_url": "https://dxc03zgurdly9.cloudfront.net/7ec48dd5c816cdbc17ef9adb051910100b294330217adaac810cbb473d037cab/public.log", "start_timestamp": 1773790552327} | 2026-03-17 23:35:52 | 2026-03-17 23:35:58 | |
| 36 | NULL | NULL | NULL | call_d63554bfd20ab01ca056fa87f45 | inbound | +12025700557 | +12243780714 | ended | 12703 | user_hangup | Agent: Bună ziua și mulțumesc că ați contactat Drajeo! Sunt asistentul AI și vă pot răspunde la întrebări despre soluțiile noastre sau vă pot ajuta să programați o demonstrație cu un specialist | https://dxc03zgurdly9.cloudfront.net/ca4e58c4b8f2061d10e0fc633b84bfc1bafcd75288a485e1aea3d01ade0dcabb/recording.wav | NULL | {"end_timestamp": 1773790671120, "public_log_url": "https://dxc03zgurdly9.cloudfront.net/ca4e58c4b8f2061d10e0fc633b84bfc1bafcd75288a485e1aea3d01ade0dcabb/public.log", "start_timestamp": 1773790658417} | 2026-03-17 23:37:38 | 2026-03-17 23:37:51 | |
| 37 | NULL | NULL | NULL | call_0cb6618ab539489391be32cb212 | inbound | +12025700557 | +19412078750 | ended | 0 | user_hangup | NULL | NULL | NULL | {"end_timestamp": 1773790881940, "public_log_url": "https://dxc03zgurdly9.cloudfront.net/a6dbaaad13428eccd24ae3bef76acf81515d2d4ffd9200aa3676824955528680/public.log", "start_timestamp": 1773790881940} | 2026-03-17 23:41:21 | 2026-03-17 23:41:21 | |
| 38 | NULL | NULL | NULL | call_96c5d18e52c4f2dd8eed97ea762 | inbound | +12025700557 | +19412078750 | ended | 3907 | user_hangup | Agent: Dzień dobry, dziękuję za kontakt z Drajeo. | https://dxc03zgurdly9.cloudfront.net/1a1319450a0c467dc9e387655a6ec2f6f7a6a39214082888e41f2cc69a7024d9/recording.wav | NULL | {"end_timestamp": 1773791873261, "public_log_url": "https://dxc03zgurdly9.cloudfront.net/1a1319450a0c467dc9e387655a6ec2f6f7a6a39214082888e41f2cc69a7024d9/public.log", "start_timestamp": 1773791869354} | 2026-03-17 23:57:49 | 2026-03-17 23:57:53 | |
| 39 | 11 | NULL | NULL | call_7d508a17d2f48a26df5cd9ca610 | inbound | +12025700557 | +13122486467 | ended | 22394 | user_hangup | User: And Can you hear that? User: I like to start a test. Agent: Debug session started. I am checking the webhook values available to the Retell prompt now. ## Section 1: Prompt Rendering Check - business_name: rendered - business_phone: rendered - today: rendered - time: rendered - caller_known: rendered ## Section | https://dxc03zgurdly9.cloudfront.net/80decfa2e9bd97c2dfda2ed23de136fcb07b30d91aa2983f362e50399349802a/recording.wav | NULL | {"end_timestamp": 1773799787554, "public_log_url": "https://dxc03zgurdly9.cloudfront.net/80decfa2e9bd97c2dfda2ed23de136fcb07b30d91aa2983f362e50399349802a/public.log", "start_timestamp": 1773799765160} | 2026-03-18 02:09:25 | 2026-03-18 02:09:47 | |
| 40 | 11 | NULL | NULL | call_a0e3afa52ed04ebe3fab5fe6614 | inbound | +12025700557 | +13122486467 | ended | 32234 | user_hangup | User: Hi. I'd like to run a test. Agent: Debug session started. I am checking the webhook values available to the Retell prompt now. ## Section 1: Prompt Rendering Check - business_name: rendered - business_phone: rendered - today: rendered - time: rendered - caller_known: rendered ## Section 2: Current Values - Business name: Webhook Test - Business slug: webhook-test - Business phone: +13122486467 - Current time: 8:36 AM - Today: 2026-03-18 - Tomorrow: 2026-03-19 - Day of week: Wednesday - Caller | https://dxc03zgurdly9.cloudfront.net/dbc17bc37a162631e7a09bb3f136e9d4e5e7fad835e5941475d0ad0be8204fca/recording.wav | NULL | {"end_timestamp": 1773841052701, "public_log_url": "https://dxc03zgurdly9.cloudfront.net/dbc17bc37a162631e7a09bb3f136e9d4e5e7fad835e5941475d0ad0be8204fca/public.log", "start_timestamp": 1773841020467} | 2026-03-18 13:37:00 | 2026-03-18 13:37:32 | |
| 41 | NULL | NULL | NULL | call_75bfad1c503ec9e65d7c220970e | inbound | +12025700557 | +19412078750 | ended | 2283 | user_hangup | Agent: Dzień dobry, witam | https://dxc03zgurdly9.cloudfront.net/3c54abc27e9ec71a442610ef6b7a74230f8c87639494536d48315dad777f9332/recording.wav | NULL | {"end_timestamp": 1773841083489, "public_log_url": "https://dxc03zgurdly9.cloudfront.net/3c54abc27e9ec71a442610ef6b7a74230f8c87639494536d48315dad777f9332/public.log", "start_timestamp": 1773841081206} | 2026-03-18 13:38:01 | 2026-03-18 13:38:03 | |
| 42 | NULL | NULL | NULL | call_000c66d1957e5c68ebb9ec407db | inbound | (empty) | +18473930142 | ended | 26955 | user_hangup | Agent: Cześć, dziękuję za kontakt z Drajeo. Jestem asystentem AI i chętnie odpowiem na Twoje pytania lub pomogę umówić demo z naszym specjalistą. Jakiego rodzaju działalność prowadzisz lub jakie usługi świadczysz? Dzięki temu będę mógł lepiej dopasować informacje do Twoich potrzeb. User: Do you speak English by any chance? Agent: Tak, potrafię rozmawiać po angielsku, ale zgodnie z zasadami obsługi na tej stronie będę kontynuować rozmowę | https://dxc03zgurdly9.cloudfront.net/5d7256e9e7f65849dd0e7d08743e54faaef6b9dbb8928c46db36ab7c8eafbc15/recording.wav | NULL | {"end_timestamp": 1773841209390, "public_log_url": "https://dxc03zgurdly9.cloudfront.net/5d7256e9e7f65849dd0e7d08743e54faaef6b9dbb8928c46db36ab7c8eafbc15/public.log", "start_timestamp": 1773841182435} | 2026-03-18 13:39:42 | 2026-03-18 13:40:09 | |
| 43 | NULL | NULL | NULL | call_d9cab1130a2c006ed0936ce7c7c | inbound | (empty) | +18473930142 | ended | 4644 | user_hangup | User: Okay. What's the context? Like, what should I ask him? Oh, it it it | https://dxc03zgurdly9.cloudfront.net/e888abea0eb7b959988b493ef39788f3a4a6d00b017cf54ea565029b7f67f769/recording.wav | NULL | {"end_timestamp": 1773842191543, "public_log_url": "https://dxc03zgurdly9.cloudfront.net/e888abea0eb7b959988b493ef39788f3a4a6d00b017cf54ea565029b7f67f769/public.log", "start_timestamp": 1773842186899} | 2026-03-18 13:56:26 | 2026-03-18 13:56:31 | |
| 44 | NULL | NULL | NULL | call_28e2bd327dea0c959567614988b | inbound | (empty) | +18473930142 | ended | 5308 | user_hangup | Agent: Hola, gracias por contactar a Drajeo. Soy el User: Oops. Agent: asistente de User: Hold on. | https://dxc03zgurdly9.cloudfront.net/c1580d68bcab376cbb095cb1e713519ad2b1788c5b86b076f4ee013baf561045/recording.wav | NULL | {"end_timestamp": 1773842211164, "public_log_url": "https://dxc03zgurdly9.cloudfront.net/c1580d68bcab376cbb095cb1e713519ad2b1788c5b86b076f4ee013baf561045/public.log", "start_timestamp": 1773842205856} | 2026-03-18 13:56:45 | 2026-03-18 13:56:51 | |
| 45 | NULL | NULL | NULL | call_ac31d1f067a50f082c43de3227f | inbound | (empty) | +18473930142 | ended | 14940 | user_hangup | Agent: नमस्ते, Drajeo में आपका स्वागत है। मैं आपकी मदद के लिए यहाँ हूँ। कृपया बताएं, आप किस प्रकार के व्यवसाय या सेवा के लिए AI सॉल्यूशन ढूंढ रहे हैं? User: It does? Okay. | https://dxc03zgurdly9.cloudfront.net/2f9c7a2081b81dbba64a043322d1e1d96fc5f361f9c4351e6e5e6f7a5410429f/recording.wav | NULL | {"end_timestamp": 1773842271834, "public_log_url": "https://dxc03zgurdly9.cloudfront.net/2f9c7a2081b81dbba64a043322d1e1d96fc5f361f9c4351e6e5e6f7a5410429f/public.log", "start_timestamp": 1773842256894} | 2026-03-18 13:57:36 | 2026-03-18 13:57:51 | |
| 46 | NULL | NULL | NULL | call_6c98c9a24b6bc77736e23150907 | inbound | (empty) | +18473930142 | ended | 18141 | user_hangup | Agent: नमस्ते, Drajeo में आपका स्वागत है। मैं आपका AI सहायक हूँ। कृपया बताएं, आप किस प्रकार के व्यवसाय के लिए समाधान ढूंढ रहे हैं या आपको किस सेवा में रुचि है? मैं आपकी मदद करने के लिए यहाँ हूँ और अगर चाहें तो एक डेमो भी User: No. And and speaking as such | https://dxc03zgurdly9.cloudfront.net/632fa32bebbdbf0f2774531571769bb5c2f30f19169957e5377dc0fd2f533b34/recording.wav | NULL | {"end_timestamp": 1773842355275, "public_log_url": "https://dxc03zgurdly9.cloudfront.net/632fa32bebbdbf0f2774531571769bb5c2f30f19169957e5377dc0fd2f533b34/public.log", "start_timestamp": 1773842337134} | 2026-03-18 13:58:57 | 2026-03-18 13:59:15 | |
| 47 | NULL | NULL | NULL | call_9f14822afca228854eca83128ba | inbound | (empty) | +18473930142 | ended | 16862 | user_hangup | Agent: नमस्ते, Drajeo में आपका स्वागत है। मैं आपका AI सहायक हूँ। कृपया बताएं, आप किस प्रकार के व्यवसाय के लिए जानकारी या सहायता चाहते हैं? मैं आपके सवालों के जवाब देने User: I think I think, uh, Agent: और ज़रूरत हो तो डेमो शेड्यूल करने में मदद User: Ed | https://dxc03zgurdly9.cloudfront.net/ee210e5a09cc2cd57bba40c084308a0bf9d2def52d9dab0b68cc182407b56d51/recording.wav | NULL | {"end_timestamp": 1773842507955, "public_log_url": "https://dxc03zgurdly9.cloudfront.net/ee210e5a09cc2cd57bba40c084308a0bf9d2def52d9dab0b68cc182407b56d51/public.log", "start_timestamp": 1773842491093} | 2026-03-18 14:01:31 | 2026-03-18 14:01:47 | |
| 48 | NULL | NULL | NULL | call_46c5b3328c7b7e659831037163d | inbound | (empty) | +18473930142 | ended | 91068 | user_hangup | Agent: नमस्ते, Drajeo में आपका स्वागत है। मैं आपका AI वॉयस असिस्टेंट हूँ। कृपया बताएं, आप किस तरह के व्यवसाय या सेवा के लिए Drajeo की जानकारी लेना चाहते हैं? मैं आपकी मदद कर सकता हूँ और अगर चाहें तो एक लाइव डेमो भी शेड्यूल करवा सकता हूँ। आप किस बारे में जानना चाहेंगे? User: Sure. Actually, I have demo with them. Agent: बहुत अच्छा! क्या आपने डेमो का समय और तारीख पहले से बुक कर लिया है, या आपको अपनी डेमो अपॉइंटमेंट की जानकारी चाहिए?अगर आप चाहें तो मैं आपकी बुकिंग डिटेल्स चेक कर सकता हूँ—क्या आप अपना फोन नंबर बता सकते हैं जिससे बुकिंग की गई थी? User: (inaudible speech) Agent: कोई बात नहीं, अगर आपको अपनी डेमो अपॉइंटमेंट की जानकारी चाहिए या उसमें कोई बदलाव करना है, तो कृपया अपना फोन नंबर साझा करें जिससे बुकिंग की गई थी। अगर आपको किसी और चीज़ में मदद चाहिए, जैसे Drajeo की सेवाओं के बारे में जानकारी या कोई सवाल, तो भी आप मुझसे पूछ सकते हैं। आपकी किस प्रकार सहायता कर सकता हूँ? | https://dxc03zgurdly9.cloudfront.net/ded21b80c944c2f77c6fc9f5e919f54ed2c5eb5db97728661377ea8dda5ba2fd/recording.wav | NULL | {"end_timestamp": 1773842939682, "public_log_url": "https://dxc03zgurdly9.cloudfront.net/ded21b80c944c2f77c6fc9f5e919f54ed2c5eb5db97728661377ea8dda5ba2fd/public.log", "start_timestamp": 1773842848614} | 2026-03-18 14:07:28 | 2026-03-18 14:08:59 | |
| 49 | NULL | NULL | NULL | call_d96e615e0db4eff4d2d423151be | inbound | (empty) | +18473930142 | ended | 95705 | user_hangup | Agent: नमस्ते, Drajeo में आपका स्वागत है। मैं आपका AI सहायक हूँ और आपकी किसी भी जानकारी या डेमो बुकिंग में मदद कर सकता हूँ। कृपया बताएं, आप किस प्रकार के व्यवसाय के लिए समाधान ढूंढ रहे हैं या आपको किस सेवा में रुचि है? User: (inaudible speech) Agent: नमस्ते! कृपया बताएं, मैं आपकी किस प्रकार से सहायता कर सकता हूँ? क्या आप Drajeo की AI सेवाओं के बारे में जानकारी चाहते हैं, या कोई डेमो बुक करना चाहते हैं? साथ ही, अगर आप अपने व्यवसाय या सेवा के बारे में थोड़ा बता दें तो मैं आपको और बेहतर जानकारी दे पाऊँगा। User: Like, consequences provide Agent: क्या आप कृपया थोड़ा स्पष्ट कर सकते हैं कि आप किस संदर्भ में "consequences" (परिणाम) के बारे में पूछ रहे हैं?क्या आप Drajeo की AI सेवाओं के उपयोग के परिणाम जानना User: When Agent: चाहते हैं, या किसी विशेष फीचर के बारे में पूछ रहे हैं?अगर User: data AI services User: (inaudible speech) Agent: लगता है आपका सवाल अधूरा रह गया है। क्या आप Drajeo की Data AI सेवाओं के बारे में जानकारी चाहते हैं, या आप जानना चाहते हैं कि डेटा AI सेवाओं का उपयोग करने के क्या परिणाम (consequences) हो सकते हैं? अगर आप Drajeo की AI सेवाओं के बारे में पूछ रहे User: Not in the | https://dxc03zgurdly9.cloudfront.net/effd2fc28fb5bebed10895b0de024e9431889bde6f91b4797253ce14d8639a9e/recording.wav | NULL | {"end_timestamp": 1773843081596, "public_log_url": "https://dxc03zgurdly9.cloudfront.net/effd2fc28fb5bebed10895b0de024e9431889bde6f91b4797253ce14d8639a9e/public.log", "start_timestamp": 1773842985891} | 2026-03-18 14:09:45 | 2026-03-18 14:11:21 | |
| 50 | NULL | NULL | NULL | call_9aca62ed105095cd42ac3e8e348 | inbound | (empty) | +18473930142 | ended | 157486 | user_hangup | Agent: नमस्ते, Drajeo में आपका स्वागत है। मैं आपका AI सहायक हूँ। कृपया बताएं, मैं आपकी किस प्रकार मदद कर सकता हूँ? क्या आप Drajeo की AI Voice Agent सेवाओं के बारे में जानकारी चाहते हैं, या कोई डेमो शेड्यूल करना चाहेंगे? सबसे पहले, क्या आप मुझे बता सकते हैं कि आपका व्यवसाय किस प्रकार का है, ताकि मैं आपको बेहतर जानकारी दे सकूं? User: Okay. App, AI service User: (inaudible speech) Agent: धन्यवाद! क्या आप अपना व्यवसाय ऐप डेवलपमेंट, AI सर्विस प्रोवाइडर, या किसी और प्रकार के बिजनेस के रूप में चला रहे हैं? Drajeo की AI सेवाएँ खास तौर पर उन व्यवसायों के लिए हैं जो अपने ग्राहकों से बातचीत, लीड कैप्चर, अपॉइंटमेंट बुकिंग, और फॉलो-अप को ऑटोमेट करना चाहते हैं। क्या आप मुख्य रूप से वॉयस कॉल, SMS, ईमेल, वेब चैट, या इन सबका एकीकृत समाधान चाहते हैं? इससे मुझे आपकी जरूरतें समझने में आसानी होगी और मैं आपको सही जानकारी दे पाऊँगा। User: (inaudible speech) Agent: कोई बात नहीं, अगर आपकी आवाज़ स्पष्ट नहीं आ रही है तो आप चाहें तो अपनी जानकारी टाइप भी कर सकते हैं। क्या आप मुझे बता सकते हैं कि आपका व्यवसाय किस प्रकार का है?— जैसे: ऐप डेवलपमेंट, AI सर्विस, हेल्थकेयर, एजुकेशन, या कोई और सर्विस? इस जानकारी से मैं आपको Drajeo की सबसे उपयुक्त AI सॉल्यूशन के बारे में विस्तार से बता पाऊँगा। अगर आप डेमो शेड्यूल करना चाहते हैं, तो भी बता दें—मैं तुरंत मदद कर सकता हूँ! User: Okay. Vijay AI service about it, ma'am. User: Like, how can I set it up? Agent: बहुत अच्छा सवाल है! Drajeo की AI सर्विस को सेटअप करना बहुत आसान है। हम आपको एक सिंपल ऑनबोर्डिंग कॉल (यानि शुरुआती सेटअप मीटिंग) में पूरी मदद करते हैं। इस कॉल में हमारी टीम आपके बिजनेस की जानकारी लेती है—जैसे आपकी सर्विस, आपके ग्राहकों से User: It's Agent: बातचीत User: not easy to set up. User: User: You know, I'm | https://dxc03zgurdly9.cloudfront.net/646853cb3d18145dcd59c63d9a51816ee0044b7684ca06c01edca18562c3cd92/recording.wav | NULL | {"end_timestamp": 1773843379181, "public_log_url": "https://dxc03zgurdly9.cloudfront.net/646853cb3d18145dcd59c63d9a51816ee0044b7684ca06c01edca18562c3cd92/public.log", "start_timestamp": 1773843221695} | 2026-03-18 14:13:41 | 2026-03-18 14:16:19 | |
| 51 | NULL | NULL | NULL | call_bf65b933d8ce6b44a8e61e3982c | inbound | (empty) | +18473930142 | ended | 1034 | user_hangup | User: Don't know the | https://dxc03zgurdly9.cloudfront.net/ddf795d5079dc9bbd0e767338171c7b4a063ad2a8107c5bffe1e79a90a938c70/recording.wav | NULL | {"end_timestamp": 1773844012828, "public_log_url": "https://dxc03zgurdly9.cloudfront.net/ddf795d5079dc9bbd0e767338171c7b4a063ad2a8107c5bffe1e79a90a938c70/public.log", "start_timestamp": 1773844011794} | 2026-03-18 14:26:51 | 2026-03-18 14:26:52 | |
| 52 | NULL | NULL | NULL | call_450a3262465866c892e7fd39007 | inbound | (empty) | +18473930142 | ended | 94442 | user_hangup | Agent: السلام علیکم، آپ نے Drajeo سے رابطہ کیا ہے۔ میں آپ کا AI اسسٹنٹ ہوں، آپ کی رہنمائی اور سوالات کے جواب کے لیے حاضر ہوں۔ براہ کرم بتائیں آپ کس قسم کے کاروبار یا سروس کے لیے معلومات چاہتے ہیں؟ User: (inaudible speech) Agent: کیا آپ مجھے بتا سکتے ہیں کہ آپ کس کاروبار یا سروس کے لیے Drajeo کے بارے میں جاننا چاہتے ہیں؟ اس سے میں آپ کی بہتر رہنمائی کر سکوں گا۔ User: Ma'am, salon honored home? Agent: جی، Drajeo آپ جیسے سیلون یا ہوم سروس بزنس کے لیے بھی بہترین ہے۔ ہم آپ کے لیے کالز، میسجز، ای میل اور ویب چیٹ کے ذریعے خودکار اپائنٹمنٹ بُکنگ اور کسٹمر کمیونیکیشن کو آسان بنا سکتے ہیں۔ کیا آپ صرف سیلون چلاتے ہیں یا ہوم سروس بھی فراہم کرتے ہیں؟ User: (inaudible speech) Agent: معذرت، آپ کی User: (inaudible speech) Agent: معذرت، آپ کی آواز واضح نہیں آئی۔ براہ کرم دوبارہ بتائیں کہ آپ کس قسم کی سروس یا کاروبار کے بارے میں جاننا چاہتے ہیں؟ اگر آپ چاہیں تو مختصر طور پر بتا دیں: سیلون، ہوم سروس، یا کچھ اور؟ User: Alone. User: | https://dxc03zgurdly9.cloudfront.net/bed3ac8d76e2daaedd4d26722cde8c8c4c9ae7b885397205f91339242fc2a282/recording.wav | NULL | {"end_timestamp": 1773844121640, "public_log_url": "https://dxc03zgurdly9.cloudfront.net/bed3ac8d76e2daaedd4d26722cde8c8c4c9ae7b885397205f91339242fc2a282/public.log", "start_timestamp": 1773844027198} | 2026-03-18 14:27:07 | 2026-03-18 14:28:41 | |
| 53 | NULL | NULL | NULL | call_ae1b854dfc760ecfcaae10c5ff4 | inbound | +15614974498 | +19412078750 | ended | 15213 | user_hangup | Agent: Dzień dobry, dziękuję za kontakt z Drajeo. Jestem asystentem AI i chętnie odpowiem na Państwa pytania lub pomogę umówić User: And Agent: prezentację z User: the only one that I like, No. I saw | https://dxc03zgurdly9.cloudfront.net/8ebb0b914f33ef127ff04bad42b6cccd847153a111f55c8544d4814917ab4f0a/recording.wav | NULL | {"end_timestamp": 1773845306097, "public_log_url": "https://dxc03zgurdly9.cloudfront.net/8ebb0b914f33ef127ff04bad42b6cccd847153a111f55c8544d4814917ab4f0a/public.log", "start_timestamp": 1773845290884} | 2026-03-18 14:48:10 | 2026-03-18 14:48:26 | |
| 54 | NULL | NULL | NULL | call_4b46f677761c66ffc4c5c8185e4 | inbound | +15614974498 | +19412078750 | ended | 25620 | user_hangup | Agent: Dzień dobry, dziękuję za kontakt z Drajeo. Jestem asystentem AI i chętnie odpowiem na Państwa pytania lub pomogę umówić prezentację z naszym specjalistą. W czym mogę dziś pomóc? Czy mogę zapytać, jakiego rodzaju usługi lub branżę Państwo reprezentują, aby lepiej dopasować informacje? | https://dxc03zgurdly9.cloudfront.net/656ea96d24c614e2dbc3dafbef566cd9fe923c9d8b0fece55ab8e492e2e22f8b/recording.wav | NULL | {"end_timestamp": 1773845336897, "public_log_url": "https://dxc03zgurdly9.cloudfront.net/656ea96d24c614e2dbc3dafbef566cd9fe923c9d8b0fece55ab8e492e2e22f8b/public.log", "start_timestamp": 1773845311277} | 2026-03-18 14:48:31 | 2026-03-18 14:48:56 | |
| 55 | NULL | NULL | NULL | call_d03e35c1d7f3149a6c197c421bf | inbound | +12025700557 | +16305267800 | ended | 18463 | user_hangup | Agent: Hi, thanks for contacting Drajeo! I’m the AI assistant here to answer your questions and help you explore our solutions. I can also help set up a live demo with a human specialist if you’d like. What kind of business or service do you provide, so I can give you the most relevant information? | https://dxc03zgurdly9.cloudfront.net/3c16224694d4569236c2d3aa69086498c9b8601f5b9b0d81e69896a21a2e822e/recording.wav | NULL | {"end_timestamp": 1773848419911, "public_log_url": "https://dxc03zgurdly9.cloudfront.net/3c16224694d4569236c2d3aa69086498c9b8601f5b9b0d81e69896a21a2e822e/public.log", "start_timestamp": 1773848401448} | 2026-03-18 15:40:01 | 2026-03-18 15:40:19 | |
| 56 | NULL | NULL | NULL | call_ac9b75f9955cf2c19085562381b | inbound | +12025700557 | +12243780714 | ended | 51640 | user_hangup | Agent: Bună ziua și User: Good Agent: mulțumesc că ați contactat Drajeo! Sunt asistentul AI și vă pot răspunde la întrebări despre soluțiile noastre sau vă pot ajuta să programați o demonstrație cu un specialist. Cu ce tip de afacere doriți să automatizați comunicarea sau programările? User: What kind of What what do you do? User: As the most interesting Romanian? Yeah. It's good to Agent: Sigur! Drajeo oferă o platformă integrată cu agenți AI pentru voce, SMS, email, chatbot pe site și un sistem de programări. Practic, ajutăm afacerile să răspundă automat la întrebări, să capteze clienți noi, să programeze întâlniri și să trimită notificări sau confirmări, totul dintr-un User: Perfect. Agent: singur loc. Putem | https://dxc03zgurdly9.cloudfront.net/380c6a598954224f1a4fc0fdb565040620a863066a136fbbfc476d65448fb272/recording.wav | NULL | {"end_timestamp": 1773849963222, "public_log_url": "https://dxc03zgurdly9.cloudfront.net/380c6a598954224f1a4fc0fdb565040620a863066a136fbbfc476d65448fb272/public.log", "start_timestamp": 1773849911582} | 2026-03-18 16:05:11 | 2026-03-18 16:06:03 | |
| 57 | NULL | NULL | NULL | call_2106ac305dbbcddbde09c57d1ec | inbound | (empty) | +18473930142 | ended | 12576 | user_hangup | Agent: Bună ziua! Mulțumesc că ați contactat Drajeo. Sunt asistentul AI și vă pot răspunde la întrebări despre soluțiile noastre sau vă pot ajuta să programați o demonstrație cu un | https://dxc03zgurdly9.cloudfront.net/dbd275aa970d0be2534746498c00c34d1bbde97a12cf7aed3ba7138f98c9544f/recording.wav | NULL | {"end_timestamp": 1773881111071, "public_log_url": "https://dxc03zgurdly9.cloudfront.net/dbd275aa970d0be2534746498c00c34d1bbde97a12cf7aed3ba7138f98c9544f/public.log", "start_timestamp": 1773881098495} | 2026-03-19 00:44:58 | 2026-03-19 00:45:11 | |
| 58 | 11 | NULL | NULL | call_a2f28adb5dc59d30889dd55af85 | inbound | +12025700557 | +13122486467 | ended | 30069 | user_hangup | User: Alright. I'd like to start a test. Agent: Debug session started. I am checking the webhook values available to the Retell prompt now. Section 1: Prompt Rendering Check - business_name: rendered - business_phone: rendered - today: rendered - time: rendered - caller_known: rendered Section 2: Current Values User: What is a business phone? User: What is a business phone? Agent: The business phone is rendered as +13122486467. | https://dxc03zgurdly9.cloudfront.net/6be75d5844ded14036d10d31584cfcc4678e2bc349f52816aaa54e36d1f5c11a/recording.wav | NULL | {"end_timestamp": 1773885321917, "public_log_url": "https://dxc03zgurdly9.cloudfront.net/6be75d5844ded14036d10d31584cfcc4678e2bc349f52816aaa54e36d1f5c11a/public.log", "start_timestamp": 1773885291848} | 2026-03-19 01:54:51 | 2026-03-19 01:55:21 | |
| 59 | NULL | NULL | NULL | call_5b40c33dbe39f13dc066772e725 | inbound | (empty) | +18473930142 | ended | 5798 | user_hangup | Agent: Hi, thanks for contacting Drajeo. I’m the AI | https://dxc03zgurdly9.cloudfront.net/a5ee4d277db320430c15202ac9dd81f2045409254bcc7ae69ffa856152aa81aa/recording.wav | NULL | {"end_timestamp": 1773935870654, "public_log_url": "https://dxc03zgurdly9.cloudfront.net/a5ee4d277db320430c15202ac9dd81f2045409254bcc7ae69ffa856152aa81aa/public.log", "start_timestamp": 1773935864856} | 2026-03-19 15:57:44 | 2026-03-19 15:57:50 | |
| 60 | NULL | NULL | NULL | call_023b703a02f55fe650925d6e3c5 | inbound | (empty) | +18473930142 | ended | 11167 | user_hangup | Agent: Hi, thanks for contacting Drajeo! I’m the AI assistant here to answer your questions and help you explore our solutions. I can also help set up a live | https://dxc03zgurdly9.cloudfront.net/4a2c9e5c2821b3302c9057ee4fca08ee4177bfc44d6b1fa93308831138df03c2/recording.wav | NULL | {"end_timestamp": 1773938064447, "public_log_url": "https://dxc03zgurdly9.cloudfront.net/4a2c9e5c2821b3302c9057ee4fca08ee4177bfc44d6b1fa93308831138df03c2/public.log", "start_timestamp": 1773938053280} | 2026-03-19 16:34:13 | 2026-03-19 16:34:24 | |
| 61 | NULL | NULL | NULL | call_2a6796b3713c5bf88514cbb3bcf | inbound | (empty) | +18473930142 | ended | 5832 | user_hangup | Agent: Hola, gracias por contactar a Drajeo. Soy el asistente de inteligencia | https://dxc03zgurdly9.cloudfront.net/ba30f69b3fac06becf9126c94fe30e5d956ad73e6e92b818d7c846099d9d30f6/recording.wav | NULL | {"end_timestamp": 1773941283260, "public_log_url": "https://dxc03zgurdly9.cloudfront.net/ba30f69b3fac06becf9126c94fe30e5d956ad73e6e92b818d7c846099d9d30f6/public.log", "start_timestamp": 1773941277428} | 2026-03-19 17:27:57 | 2026-03-19 17:28:03 | |
| 62 | NULL | NULL | NULL | call_bf7bf4d9ff2e4dc7e169f031284 | inbound | +12025700557 | +19412078750 | ended | 13231 | user_hangup | Agent: Dzień dobry, dziękuję za kontakt z Drajeo. Jestem asystentem AI i chętnie odpowiem na Państwa pytania lub pomogę umówić prezentację z naszym specjalistą. W czym mogę dziś | https://dxc03zgurdly9.cloudfront.net/ed0bbfd232a0037162e1c0b1e7864de8114d138c4d6149e8724c418b049b0453/recording.wav | NULL | {"end_timestamp": 1773945469038, "public_log_url": "https://dxc03zgurdly9.cloudfront.net/ed0bbfd232a0037162e1c0b1e7864de8114d138c4d6149e8724c418b049b0453/public.log", "start_timestamp": 1773945455807} | 2026-03-19 18:37:35 | 2026-03-19 18:37:49 | |
| 63 | NULL | NULL | NULL | call_afc78b3bca85624c9390164539e | inbound | +12025700557 | +19412078750 | ended | 20473 | user_hangup | Agent: Cześć, dziękuję za kontakt z Drajeo. Jestem asystentem AI i chętnie odpowiem na Twoje pytania lub pomogę umówić demo z naszym specjalistą. Jakiej branży lub usługi dotyczy Twoje zapytanie? Dzięki temu będę mógł lepiej dopasować informacje do Twoich potrzeb. | https://dxc03zgurdly9.cloudfront.net/a96273908c853e0e1b2c43c85dc2cb1d3c7d075325e65bf8aa92c8482320ff77/recording.wav | NULL | {"end_timestamp": 1773969137664, "public_log_url": "https://dxc03zgurdly9.cloudfront.net/a96273908c853e0e1b2c43c85dc2cb1d3c7d075325e65bf8aa92c8482320ff77/public.log", "start_timestamp": 1773969117191} | 2026-03-20 01:11:57 | 2026-03-20 01:12:17 | |
| 64 | NULL | NULL | NULL | call_587b336ecafa06057945d17b69a | inbound | +12025700557 | +13082706177 | ended | 3263 | user_hangup | Agent: Hola, gracias por contactar a | https://dxc03zgurdly9.cloudfront.net/5a2c0682922d4b54c425d929b56d3fb007768ad17f33265aa0b18a390ce96932/recording.wav | NULL | {"end_timestamp": 1773971689531, "public_log_url": "https://dxc03zgurdly9.cloudfront.net/5a2c0682922d4b54c425d929b56d3fb007768ad17f33265aa0b18a390ce96932/public.log", "start_timestamp": 1773971686268} | 2026-03-20 01:54:46 | 2026-03-20 01:54:49 | |
| 65 | NULL | NULL | NULL | call_f1e0942a8ce2a1ed0cf9acdd02b | inbound | (empty) | +18473930142 | ended | 10029 | user_hangup | Agent: مرحباً، شكراً لتواصلك مع دراجيو. أنا المساعد | https://dxc03zgurdly9.cloudfront.net/4e23921933979250de2fc561f8e50d8c4f80d90a914787b688ea87ce56ca119f/recording.wav | NULL | {"end_timestamp": 1773973284332, "public_log_url": "https://dxc03zgurdly9.cloudfront.net/4e23921933979250de2fc561f8e50d8c4f80d90a914787b688ea87ce56ca119f/public.log", "start_timestamp": 1773973274303} | 2026-03-20 02:21:14 | 2026-03-20 02:21:24 | |
| 66 | NULL | NULL | NULL | call_7a1503e7febde673fb92d07689c | inbound | (empty) | +18473930142 | ended | 10440 | user_hangup | Agent: السلام علیکم، آپ نے Drajeo سے رابطہ کیا ہے۔ میں آپ کی رہنمائی | https://dxc03zgurdly9.cloudfront.net/a9b1bd6c1f50e73680b9a8df35241abab9546836c5b5b2e75d27c8687d905a7e/recording.wav | NULL | {"end_timestamp": 1773973322874, "public_log_url": "https://dxc03zgurdly9.cloudfront.net/a9b1bd6c1f50e73680b9a8df35241abab9546836c5b5b2e75d27c8687d905a7e/public.log", "start_timestamp": 1773973312434} | 2026-03-20 02:21:52 | 2026-03-20 02:22:02 | |
| 67 | NULL | NULL | NULL | call_92bf341461e51ee8d63b4627568 | inbound | (empty) | +18473930142 | ended | 5661 | user_hangup | Agent: Bună ziua! User: You want | https://dxc03zgurdly9.cloudfront.net/d552df7ae0e9386763bb07f2123a2cbd5455ca48bcf531adcf4bbc4b42ce8ab6/recording.wav | NULL | {"end_timestamp": 1773973335212, "public_log_url": "https://dxc03zgurdly9.cloudfront.net/d552df7ae0e9386763bb07f2123a2cbd5455ca48bcf531adcf4bbc4b42ce8ab6/public.log", "start_timestamp": 1773973329551} | 2026-03-20 02:22:09 | 2026-03-20 02:22:15 | |
| 68 | NULL | NULL | NULL | call_f9735c8e129ef296035f06ebb21 | inbound | (empty) | +18473930142 | ended | 8915 | user_hangup | Agent: Dzień dobry, dziękuję za kontakt z Drajeo. Jestem asystentem AI i chętnie odpowiem na Państwa pytania lub | https://dxc03zgurdly9.cloudfront.net/bc7cc8fa526253621adf9500bae76a7e2a93ab1b88c29377e3f8716acb5e548b/recording.wav | NULL | {"end_timestamp": 1773973350844, "public_log_url": "https://dxc03zgurdly9.cloudfront.net/bc7cc8fa526253621adf9500bae76a7e2a93ab1b88c29377e3f8716acb5e548b/public.log", "start_timestamp": 1773973341929} | 2026-03-20 02:22:21 | 2026-03-20 02:22:30 | |
| 69 | NULL | NULL | NULL | call_67fd7eb0bd5f19753dbd2028043 | inbound | (empty) | +18473930142 | error | 0 | error_user_not_joined | NULL | NULL | NULL | {"end_timestamp": 1774053098421, "public_log_url": "https://dxc03zgurdly9.cloudfront.net/cfa7c3090f3abc88579fdb850e55148b003e0a39d6a85f8401ec734ea18bf329/public.log", "start_timestamp": 1774053098421} | 2026-03-21 00:31:38 | 2026-03-21 00:31:38 | |
| 70 | 3 | NULL | NULL | call_5b1d1c071780360790662459f69 | inbound | (empty) | +18473930142 | ended | 43342 | user_hangup | Agent: Hi there! Thanks for calling My Sales Company. I can help you make a reservation, check on an existing one, or make changes. What can I do for you? Agent: Just checking in—are you still there? Let me know how I can assist with your reservation today. | https://dxc03zgurdly9.cloudfront.net/e16e595e76f63346489024b714e66927771f0b1d331cbdb618efd321e9607cd7/recording.wav | NULL | {"end_timestamp": 1774126128307, "public_log_url": "https://dxc03zgurdly9.cloudfront.net/e16e595e76f63346489024b714e66927771f0b1d331cbdb618efd321e9607cd7/public.log", "start_timestamp": 1774126084965} | 2026-03-21 20:48:04 | 2026-03-21 20:48:48 | |
| 71 | 3 | NULL | NULL | call_ceac64b01ff8da1f6bd5580341c | inbound | (empty) | +18473930142 | ended | 189354 | agent_hangup | Agent: Hi there! Thanks for calling My Sales Company. I can help you make a reservation, check on an existing one, or make changes. What can I do for you? User: And I want to to have a one room appointment at your restaurant. User: For Agent: Just to clarify, are you looking to reserve a private room for your group, or are you looking to book a regular table reservation? If you’d like a private room, could you let me know how many guests will be in your party and the date you have in mind? That way, I can check availability for you. User: Well, I want only one room, and there will be two people. Agent: Thank you! For two people, I’ll check availability for a private room or the best available table. What date would you like to make this reservation for? User: Tomorrow at eight PM. Agent: Let Agent: me check availability in the reservation system.I’m sorry, I’m having trouble checking availability at the moment. Would you like to try a different time, or would you prefer to call the restaurant directly for private room requests? User: No. Agent: Let me User: No. Well, check if any if there is any availability tomorrow. Agent: Let Agent: me check availability in the reservation system.Great news! We have availability for two people tomorrow at 8:00 PM, as well as several other times throughout the evening. Could I please have your full name for the reservation? User: Example Example. Agent: Thank you, Example Example. What’s the best phone number for your reservation? I’ll read it back digit by digit to confirm. User: Zero four four one two three one two three four five six seven eight nine. Agent: Thank you. Just to confirm, your phone number is 0 4 4 1 2 3 1 2 3 4 5 6 7 8 9. Is that correct? And would you like to provide an email address for your reservation, or skip that? User: I think no. Skip that. Skip that. Agent: No problem, we’ll skip the email. Do you have any special requests, like a private room, dietary needs, or seating preferences? User: No. I just like to eat at eight ten AM, and I like eat at seven PM. Agent: Thank you for letting me know. Just to clarify, would you like to book two separate reservations—one at 8:10 AM and another at 7:00 PM tomorrow? Or would you like to choose just one time? Please User: Just Agent: confirm which User: just one time. Just one time. Agent: Thank you for Agent: confirming. I’ll book your reservation for two people tomorrow at 8:00 PM. Let me finalize that for you now.Your reservation is confirmed for two people tomorrow at 8:00 PM under the name Example Example.Your confirmation code is 081909. That’s: Zero Eight One Niner Zero Niner (0-8-1-9-0-9). We look forward to seeing you! Is there anything else I can help you with? User: No. Thank you. User: you. Agent: Thank you for calling My Sales Company. Have a wonderful day and enjoy your meal! | https://dxc03zgurdly9.cloudfront.net/aa99acd8f66dff5321173a07f6905d102349ed118277d00e4e6ea2a587663daf/recording.wav | NULL | {"end_timestamp": 1774126325832, "public_log_url": "https://dxc03zgurdly9.cloudfront.net/aa99acd8f66dff5321173a07f6905d102349ed118277d00e4e6ea2a587663daf/public.log", "start_timestamp": 1774126136478} | 2026-03-21 20:48:56 | 2026-03-21 20:52:05 | |
| 72 | NULL | NULL | NULL | call_317c1b9c1598ed98deba4d523e1 | inbound | (empty) | +18473930142 | ended | 43243 | user_hangup | User: Yes. Agent: مرحباً، شكراً لتواصلك مع دراجيو. أنا المساعد الذكي هنا لمساعدتك والإجابة على أسئلتك حول حلول الذكاء الاصطناعي للأعمال. كيف يمكنني مساعدتك اليوم؟ هل ترغب في معرفة المزيد عن خدماتنا أو حجز عرض توضيحي مع أحد المتخصصين لدينا؟ وما هو نوع النشاط التجاري الذي ترغب في دعمه؟ User: Oh, No. This wouldn't even pass Okay. Probably. I'll let it leave | https://dxc03zgurdly9.cloudfront.net/271cf261bd62a114ea7fe8104c70324a5c5699cecaf0406402cfd652b9aa4c7a/recording.wav | NULL | {"end_timestamp": 1774189420461, "public_log_url": "https://dxc03zgurdly9.cloudfront.net/271cf261bd62a114ea7fe8104c70324a5c5699cecaf0406402cfd652b9aa4c7a/public.log", "start_timestamp": 1774189377218} | 2026-03-22 14:22:57 | 2026-03-22 14:23:40 | |
| 73 | NULL | NULL | NULL | call_b81b5953a3382a6d4577194dde5 | inbound | (empty) | +18473930142 | ended | 12635 | user_hangup | Agent: Dzień dobry, dziękuję za kontakt z Drajeo. Jestem asystentem AI i chętnie odpowiem na Państwa pytania lub pomogę umówić prezentację z naszym specjalistą. Proszę | https://dxc03zgurdly9.cloudfront.net/b8814cda7eaa1482a5fed15aa8d3a920ae40851b2360c0f63c85b0d8b8c0b57a/recording.wav | NULL | {"end_timestamp": 1774227983221, "public_log_url": "https://dxc03zgurdly9.cloudfront.net/b8814cda7eaa1482a5fed15aa8d3a920ae40851b2360c0f63c85b0d8b8c0b57a/public.log", "start_timestamp": 1774227970586} | 2026-03-23 01:06:10 | 2026-03-23 01:06:23 | |
| 74 | NULL | NULL | NULL | call_eac03a3a8d1620702c15087ce5c | inbound | (empty) | +18473930142 | error | 0 | error_user_not_joined | NULL | NULL | NULL | {"end_timestamp": 1774461606483, "public_log_url": "https://dxc03zgurdly9.cloudfront.net/e6faf9a9eba4c1aa59aefa456d39d94e47648d677b4d5516d179ec7dd9dc9620/public.log", "start_timestamp": 1774461606483} | 2026-03-25 18:00:06 | 2026-03-25 18:00:06 | |
| 75 | NULL | NULL | NULL | call_4727d3baf535a9da06ca53c79be | inbound | (empty) | +18473930142 | error | 0 | error_user_not_joined | NULL | NULL | NULL | {"end_timestamp": 1774461620345, "public_log_url": "https://dxc03zgurdly9.cloudfront.net/4203a3d135c53b63e28410166ac15e31049028ade17aef7077dbddb3c473d184/public.log", "start_timestamp": 1774461620345} | 2026-03-25 18:00:20 | 2026-03-25 18:00:20 | |
| 76 | NULL | NULL | NULL | call_1a79179d706674c1f5f171c2f5a | inbound | (empty) | +18473930142 | error | 0 | error_user_not_joined | NULL | NULL | NULL | {"end_timestamp": 1774461631495, "public_log_url": "https://dxc03zgurdly9.cloudfront.net/c2594c77046009f0dce884b241492febbe4356ae365201daf35f7aa3437d75f7/public.log", "start_timestamp": 1774461631495} | 2026-03-25 18:00:31 | 2026-03-25 18:00:31 | |
| 77 | NULL | NULL | NULL | call_4938187cc27887b1c8f64287085 | inbound | (empty) | +18473930142 | ended | 44797 | user_hangup | Agent: Hola, gracias por contactar a Drajeo. Soy el asistente de inteligencia artificial y estoy aquí para responder a sus preguntas o ayudarle a programar una demostración con un especialista humano. ¿En qué le puedo ayudar hoy? ¿Qué tipo de servicio o negocio le gustaría automatizar? | https://dxc03zgurdly9.cloudfront.net/5f9a35b9d6e0a201cfe7dbd7ec72507970c918f4ea115e2976e426923f90fc92/recording.wav | NULL | {"end_timestamp": 1774486095181, "public_log_url": "https://dxc03zgurdly9.cloudfront.net/5f9a35b9d6e0a201cfe7dbd7ec72507970c918f4ea115e2976e426923f90fc92/public.log", "start_timestamp": 1774486050384} | 2026-03-26 00:47:30 | 2026-03-26 00:48:15 | |
| 78 | NULL | NULL | NULL | call_d19e6700d2886b7d05806a6fde7 | inbound | (empty) | +18473930142 | ended | 38949 | user_hangup | User: Time. We'll see if it's how Spain's Spanish goes. User: (inaudible speech) Agent: ¡Hola! Gracias por contactar a Drajeo. Soy el asistente de voz de Drajeo y estoy aquí para ayudarte en español. Si prefieres que hablemos en otro idioma, solo dímelo. ¿En qué tipo de negocio o servicio estás interesado en automatizar la comunicación? Así podré darte información más específica sobre cómo Drajeo puede ayudarte. User: Oh, she's choking. Alright. Yep. | https://dxc03zgurdly9.cloudfront.net/9058952906f086ec23b063d964a408183b71f8aa7cfa4969043a8ee12cfe0531/recording.wav | NULL | {"end_timestamp": 1774486142152, "public_log_url": "https://dxc03zgurdly9.cloudfront.net/9058952906f086ec23b063d964a408183b71f8aa7cfa4969043a8ee12cfe0531/public.log", "start_timestamp": 1774486103203} | 2026-03-26 00:48:23 | 2026-03-26 00:49:02 | |
| 79 | NULL | NULL | NULL | call_806432138cfa15fac7656bc1fc5 | inbound | (empty) | +18473930142 | error | 0 | error_user_not_joined | NULL | NULL | NULL | {"end_timestamp": 1774626738975, "public_log_url": "https://dxc03zgurdly9.cloudfront.net/d490d98a7a47a214abf8a4eca29eec8d19f29b59ec4758195ee47016ecb3cdaa/public.log", "start_timestamp": 1774626738975} | 2026-03-27 15:52:18 | 2026-03-27 15:52:18 | |
| 80 | NULL | NULL | NULL | call_29951264b56610801f54fadd2e8 | inbound | (empty) | +18473930142 | error | 0 | error_user_not_joined | NULL | NULL | NULL | {"end_timestamp": 1774626766920, "public_log_url": "https://dxc03zgurdly9.cloudfront.net/aba80487048c0a72a0760aab17934621d64bd7af47ffefd2d74d432729a96d4a/public.log", "start_timestamp": 1774626766920} | 2026-03-27 15:52:46 | 2026-03-27 15:52:46 | |
| 83 | NULL | NULL | NULL | call_b112a13f9e3847154bd9108d90f | inbound | (empty) | +18473930142 | error | 0 | error_user_not_joined | NULL | NULL | NULL | {"end_timestamp": 1774650189614, "public_log_url": "https://dxc03zgurdly9.cloudfront.net/3a64b536291645af40a4f1c32759e6d236127ad9582a070d6d7465adc467a2ec/public.log", "start_timestamp": 1774650189614} | 2026-03-27 22:23:09 | 2026-03-27 22:23:09 | |
| 84 | NULL | NULL | NULL | call_8209fb7f5dd00f6f58f32c22c31 | inbound | (empty) | +18473930142 | error | 0 | error_user_not_joined | NULL | NULL | NULL | {"end_timestamp": 1774650208095, "public_log_url": "https://dxc03zgurdly9.cloudfront.net/8977c3c0a11f2b912650fae318bde841b7a2df38d8d0a7c4bd6797cf35204093/public.log", "start_timestamp": 1774650208095} | 2026-03-27 22:23:28 | 2026-03-27 22:23:28 | |
| 85 | NULL | NULL | NULL | call_3af184c457d739aa331797d7683 | inbound | (empty) | +18473930142 | error | 0 | error_user_not_joined | NULL | NULL | NULL | {"end_timestamp": 1774713449146, "public_log_url": "https://dxc03zgurdly9.cloudfront.net/b749838eccd5b0c25f4f4dd74dbd6a22c805079ccb88b35d169d6c1b9c2de1ef/public.log", "start_timestamp": 1774713449146} | 2026-03-28 15:57:29 | 2026-03-28 15:57:29 | |
| 86 | NULL | NULL | NULL | call_616dc77f2d9eecc0e2033211ec7 | inbound | (empty) | +18473930142 | error | 0 | error_user_not_joined | NULL | NULL | NULL | {"end_timestamp": 1774717370516, "public_log_url": "https://dxc03zgurdly9.cloudfront.net/dec1e695bc888a474049297b361cb62721435b43f1edbe769be01f116b955e91/public.log", "start_timestamp": 1774717370516} | 2026-03-28 17:02:50 | 2026-03-28 17:02:50 | |
| 87 | NULL | NULL | NULL | call_1bf19dfbf07cb9972cf8ba01489 | inbound | (empty) | +18473930142 | error | 0 | error_user_not_joined | NULL | NULL | NULL | {"end_timestamp": 1774717674618, "public_log_url": "https://dxc03zgurdly9.cloudfront.net/1c4c77265028bfa874516f77c267a5f4a5472c30fb27cd2fc8a05e2fcae5dcdd/public.log", "start_timestamp": 1774717674618} | 2026-03-28 17:07:54 | 2026-03-28 17:07:54 | |
| 88 | NULL | NULL | NULL | call_b8a5a862754dd1c1404e66485e1 | inbound | (empty) | +18473930142 | error | 0 | error_user_not_joined | NULL | NULL | NULL | {"end_timestamp": 1774717983058, "public_log_url": "https://dxc03zgurdly9.cloudfront.net/ea8ef63296153a93ca0f30a4c693d7230e6e2edba2eeea5b9bf2ebfe35ab4583/public.log", "start_timestamp": 1774717983058} | 2026-03-28 17:13:03 | 2026-03-28 17:13:03 | |
| 89 | NULL | NULL | NULL | call_041640861a907166b545b6828d4 | inbound | (empty) | +18473930142 | error | 0 | error_user_not_joined | NULL | NULL | NULL | {"end_timestamp": 1774718288812, "public_log_url": "https://dxc03zgurdly9.cloudfront.net/25da89f00530f43beb1dd05f2f21742b3958c4514fdcb0d92a412b63fdd1d9db/public.log", "start_timestamp": 1774718288812} | 2026-03-28 17:18:08 | 2026-03-28 17:18:08 | |
| 90 | NULL | NULL | NULL | call_420ec5370265197c5af5fc0dcd6 | inbound | (empty) | +18473930142 | error | 0 | error_user_not_joined | NULL | NULL | NULL | {"end_timestamp": 1774829993924, "public_log_url": "https://dxc03zgurdly9.cloudfront.net/131b1fa3d7157591fa14beebdc9d4f255b5a5cfb0b003dce0f0e4a436bf5cb1c/public.log", "start_timestamp": 1774829993924} | 2026-03-30 00:19:53 | 2026-03-30 00:19:53 | |
| 91 | NULL | NULL | NULL | call_7c556d1321c36f84f5cc0de8e95 | inbound | (empty) | +18473930142 | error | 0 | error_user_not_joined | NULL | NULL | NULL | {"end_timestamp": 1774830013363, "public_log_url": "https://dxc03zgurdly9.cloudfront.net/fedba52c1daf2b406143798fed670a2be82c786d9b000a2fe0e5d0e892663ce7/public.log", "start_timestamp": 1774830013363} | 2026-03-30 00:20:13 | 2026-03-30 00:20:13 | |
| 92 | NULL | NULL | NULL | call_383690b9419da94e04d57dd9082 | inbound | (empty) | +18473930142 | error | 0 | error_user_not_joined | NULL | NULL | NULL | {"end_timestamp": 1774830036428, "public_log_url": "https://dxc03zgurdly9.cloudfront.net/726d34e2de54a6bff59d5a0cc74d4a4a40743ea14d3160b4a6463fdc51d15366/public.log", "start_timestamp": 1774830036428} | 2026-03-30 00:20:36 | 2026-03-30 00:20:36 | |
| 93 | NULL | NULL | NULL | call_337be36e7b039cbdda7021a9cf5 | inbound | +16504003409 | +16305267800 | ended | 147439 | agent_hangup | Agent: Hi, thanks User: Hi. Agent: for contacting Drajeo. I’m the AI assistant here to answer your questions and help you explore our solutions. I can also help set up a live demo with a human specialist if you’d like. What can I help you with today? User: Representative. Agent: Hi! I’m here to help as Drajeo’s User: Representative. Agent: AI assistant. If you’d like to speak directly with a human representative, I can arrange that for you. Would you prefer to schedule a live demo with a specialist, or are you looking for immediate assistance with a specific question? Let me know how you’d like to proceed! User: Representative. User: Representative. Agent: I understand you’d like to speak with a human representative. I can connect you with a human specialist now or help schedule a live demo if that’s more convenient.Please hold one moment while I transfer you to a human agent. Agent: Just a User: This is Christopher Agent: quick reminder—I’m here User: Meister. I'm here to help you. Agent: Thank you, Christopher! If you’re a Drajeo team member or representative, let me know if you’d like to take over the conversation or if there’s anything specific you’d like me to assist with for this visitor. If you’d like me to transfer the conversation or step back, just let me know! User: Hello? Agent: Hello, Christopher! You’re connected. How can User: Representative. Agent: I assist you further, or would you like to take over the conversation from here? If you need me to provide any information about Drajeo’s AI solutions or help with demo scheduling, just let me know! User: Representative. Agent: You’d like to speak with a human representative. I’ll connect you with a human specialist now. Please hold one moment while I transfer you. Agent: Just checking in—if User: Just checking up. Agent: Thanks for checking in! If you have any questions about Drajeo’s AI solutions, need information, or want to schedule a demo with a human specialist, just let me know. I’m here to help however you need. User: Representative. Agent: You’d like to speak with a human representative. User: Yes. Agent: I’ll connect Agent: Thank you for your time. A human representative will follow up with you shortly. Have a great day! | https://dxc03zgurdly9.cloudfront.net/b8bd65d7928c304d98b76adf6715aeee0058ac3c25a4504675e04698a7826451/recording.wav | NULL | {"end_timestamp": 1774909004698, "public_log_url": "https://dxc03zgurdly9.cloudfront.net/b8bd65d7928c304d98b76adf6715aeee0058ac3c25a4504675e04698a7826451/public.log", "start_timestamp": 1774908857259} | 2026-03-30 22:14:17 | 2026-03-30 22:16:44 | |
| 94 | NULL | NULL | NULL | call_0d6a2fee3234096a55240cc0ca9 | inbound | (empty) | +18473930142 | ended | 20017 | user_hangup | Agent: Hai, terima kasih kerana menghubungi Sagtec Skilliks. Saya pembantu AI anda untuk menjawab soalan tentang platform restoran kami. Saya juga boleh bantu jadualkan demo secara langsung dengan pakar manusia jika anda berminat. Bagaimana saya boleh bantu anda hari ini? | https://dxc03zgurdly9.cloudfront.net/8e26894dc2f22420d20d20c4aca8e8816c83060cd0387dc7cfff00ad63aca54e/recording.wav | NULL | {"end_timestamp": 1774975113673, "public_log_url": "https://dxc03zgurdly9.cloudfront.net/8e26894dc2f22420d20d20c4aca8e8816c83060cd0387dc7cfff00ad63aca54e/public.log", "start_timestamp": 1774975093656} | 2026-03-31 16:38:13 | 2026-03-31 16:38:33 | |
| 95 | NULL | NULL | NULL | call_3e60b57c286311f221717120cb3 | inbound | (empty) | +18473930142 | ended | 16092 | user_hangup | Agent: Hi, thanks for contacting Sagtec Skilliks. I’m the AI assistant here to answer questions about our restaurant platform, and I can also help schedule a live demo with a human specialist if you’d like. How can I help you today? | https://dxc03zgurdly9.cloudfront.net/8f66bb54fd10e02cb6fc7d9a7d60f0be6e8828664f7f689e39ee55ac5373b3fc/recording.wav | NULL | {"end_timestamp": 1774975677561, "public_log_url": "https://dxc03zgurdly9.cloudfront.net/8f66bb54fd10e02cb6fc7d9a7d60f0be6e8828664f7f689e39ee55ac5373b3fc/public.log", "start_timestamp": 1774975661469} | 2026-03-31 16:47:41 | 2026-03-31 16:47:57 | |
| 96 | NULL | NULL | NULL | call_46f0f21603dba5b01b0263a9aca | inbound | (empty) | +18473930142 | ended | 17000 | user_hangup | Agent: Hi, thanks for contacting Sagtec Skilliks. I’m the AI assistant here to answer questions about our restaurant platform, and I can also help schedule a live demo with a human specialist if you’d like. How can I help you today? | https://dxc03zgurdly9.cloudfront.net/c4287748e6c1ddc36da7209b1a53f7a2ce91f0254aa1128cbf7a198b7ba373f5/recording.wav | NULL | {"end_timestamp": 1774975699703, "public_log_url": "https://dxc03zgurdly9.cloudfront.net/c4287748e6c1ddc36da7209b1a53f7a2ce91f0254aa1128cbf7a198b7ba373f5/public.log", "start_timestamp": 1774975682703} | 2026-03-31 16:48:02 | 2026-03-31 16:48:19 | |
| 108 | 3 | 1 | NULL | call_e37dd5ca6e996955fd61833803e | inbound | +12025700557 | +18474991010 | ended | 7889 | user_hangup | Agent: Thank you for calling The Kinetic Seas Restaurant. According to my records I'm speaking with Edward. How can I assist you today? | https://dxc03zgurdly9.cloudfront.net/e00cca88643551b1fcc8abfddc5e61b7e3c9627a5986e0698958660fc7a73186/recording.wav | NULL | {"end_timestamp": 1774982670430, "public_log_url": "https://dxc03zgurdly9.cloudfront.net/e00cca88643551b1fcc8abfddc5e61b7e3c9627a5986e0698958660fc7a73186/public.log", "start_timestamp": 1774982662541} | 2026-03-31 18:44:22 | 2026-03-31 18:44:30 | |
| 97 | NULL | NULL | NULL | call_f60b043c925e3b88a04c9284766 | inbound | (empty) | +18473930142 | ended | 17780 | user_hangup | Agent: Hi, thanks for contacting Sagtec Skilliks. I’m the AI assistant here to answer questions about our restaurant platform, and I can also help schedule a live demo with a human specialist if you’d like. What would you like to learn more about today? User: Uh, tell me what your platform does. Yeah. Exactly like that. Yeah. | https://dxc03zgurdly9.cloudfront.net/5950eef8612a98de7920401620de970025b24c5937fbcb697653fac9217624e4/recording.wav | NULL | {"end_timestamp": 1774975791626, "public_log_url": "https://dxc03zgurdly9.cloudfront.net/5950eef8612a98de7920401620de970025b24c5937fbcb697653fac9217624e4/public.log", "start_timestamp": 1774975773846} | 2026-03-31 16:49:33 | 2026-03-31 16:49:51 | |
| 98 | NULL | NULL | NULL | call_d74fb7d8d4d4d6efab7246ec564 | inbound | (empty) | +18473930142 | ended | 5192 | user_hangup | User: Hold on. Oh, shit. Hold | https://dxc03zgurdly9.cloudfront.net/32a427a1fc7c16489b673c7f3977353bbd6c48902c33a7fe031d4f1c5dbfa6d4/recording.wav | NULL | {"end_timestamp": 1774975987640, "public_log_url": "https://dxc03zgurdly9.cloudfront.net/32a427a1fc7c16489b673c7f3977353bbd6c48902c33a7fe031d4f1c5dbfa6d4/public.log", "start_timestamp": 1774975982448} | 2026-03-31 16:53:02 | 2026-03-31 16:53:07 | |
| 99 | NULL | NULL | NULL | call_031e4763f768589d9872d7d479a | inbound | (empty) | +18473930142 | ended | 42117 | user_hangup | Agent: Hi, thanks for contacting Sagtec Skilliks. I’m the AI assistant here to answer questions about our restaurant platform, and I can also help schedule a live demo with a human specialist if you’d like. How can I help you today? User: Uh, what services do you provide? Agent: Skilliks provides an integrated restaurant platform designed to help restaurants manage guest communication and internal operations. Our main services include: - AI Voice Agents to answer and handle restaurant calls automatically - AI SMS and WhatsApp messaging for guest communication - AI web chatbots for your restaurant website - An AI-enabled reservation system - Staff | https://dxc03zgurdly9.cloudfront.net/782fe3b33055f89815825ee859838bef0443eea5e4ff8be759a1a5e7ad9dbec5/recording.wav | NULL | {"end_timestamp": 1774976032833, "public_log_url": "https://dxc03zgurdly9.cloudfront.net/782fe3b33055f89815825ee859838bef0443eea5e4ff8be759a1a5e7ad9dbec5/public.log", "start_timestamp": 1774975990716} | 2026-03-31 16:53:10 | 2026-03-31 16:53:52 |